Technical Manager - Customer Advocacy Jobs in Bangalore at Hewlett Packard Enterprise

Last Updated: Sep 15, 2021 05:10 IST

JOB DETAILS

Company Name
Hewlett Packard Enterprise
Job title
Technical Manager - Customer Advocacy
Education
Location
Experience
10-13 Years
Salary
Not Mentioned

Job Profile




The job family spans across multiple engineering disciplines. Work consists of designing, developing, analyzing, troubleshooting and debugging systems, software and solutions for research and/or research development of product, services, and solutions for company's portfolio. Requires a broad knowledge and application of engineering disciplines, methodologies and tools. This is an Individual Contributor role
  • Responsible for overall technical architecture of customer network,
  • Own Problem Management, Capacity & SLA Management for customer and ensure our platforms / apps / tools are developed to meet customer requirements.
  • Expected to work with Network engineers, TAC, Engineering team and ensure customer network is available 100% of the time
  • Be a face of technical organisation to all internal stake holders and participate in customer reviews with execs.
  • Provide guidance and Mentoring to all technical engineers in the team.
  • Bachelor's or Master's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent.
  • Typically 10+ years experience.
  • Exposure to Python Script developments and automation
  • Experience in handling projects involviCloud technologies
  • Excellent analytical and problem solving skills.
  • Conducting reviews of HLD and suggesting design changes needed to achieve customer reqquirements
  • History of innovation with examples of developing new technologies and practices for designs
  • Excellent written and verbal communication skills mastery in English and local language. Ability to effectively communicate product architectures, design proposals and negotiate options at business unit and executive levels.

#Aruba
1089625

HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status

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OTHER DETAILS

Key skills
Technical Manager, Python, Cloud
Industry
Other
Summary
The job family spans across multiple engineering disciplines. Work consists of designing, developing, analyzing, troubleshooting and debugging systems, software and solutions for research and/or research development of product, services, and solution
Last Date
2021-10-23

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