ITSM Track Associate Specialist Jobs in Chennai at Hexaware

Last Updated: Oct 15, 2021 05:10 IST

JOB DETAILS

Company Name
Hexaware
Job title
ITSM Track Associate Specialist
Role
Education
Location
Experience
9-12 Years
Salary
Not Mentioned

Job Profile



Job Description


Job Title
ServiceNow Architect (8-10 Years)

Must Have Experience
.Experienced in implementation of ITSM solution using industry best practices
.Experienced of implementing ITSM + (one of ITOM, ITBM, GRC, CSM, HRSD)
.Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound
.Good experience of Service Portal and widget creation
.Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation
.Knowledge of Authentication via Auth 2.0, certificates and Mid Server
.Implemented ServiceNow project in Domain separated instance
.Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
.Good knowledge of MID Server installation and management
.Experience of custom applications development
.Experience of LDAP/Active Directory/SSO implementation
.Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation

Good to have Experience
.Worked on CSM, HRSD, GRC, ITBM
.Experience in working on Performance Analytics
.Design and modification of ServiceNow Service Portal.
.Review existing set up and provide best practice recommendations in line with the OEM
.Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
.Experience with HTML coding and Jelly script strongly preferred

Academic and Professional Experience
Professional
.5+ years of experience with ServiceNow required
.8+ years of experience with IT Industry required
Academics
.Certified System Admin
.CIS-ITSM, Certified Application developer, CIS-Discovery, CIS-Service Mapping
.ITIL Foundations certification is preferred.
.Bachelor's degree or equivalent combination of education and experience.

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OTHER DETAILS

Key skills
ServiceNow Integration
Industry
IT/ Computers - Software
Summary
Job Description Job Title ServiceNow Architect (8-10 Years) Must Have Experience .Experienced in implementation of ITSM solution using industry best practices .Experienced of implementing ITSM + (one of ITOM, ITBM, GRC, CSM, HRSD) .Hands-on develo
Last Date
2021-11-22

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