Coordinator Jobs in Ahmedabad at Lakod Solutions

Last Updated: Jun 02, 2021 05:10 IST


Company Name
Lakod Solutions
Job title
2-5 Years

Job Profile

Co-ordinators Key Responsibilities
Project Coordinators are the primary point of contact with our customers and own the customer relationship post-sale.
Project Coordinators are responsible for communicating with customers as well as internal and external stakeholders and assisting with managing activities across multiple departments and functions to drive projects to completion.
The Project Coordinator is viewed as the primary 'Customer Advocate' and owns making sure our customers have an experience they love.
As the advocate, you make sure all the parts that are required to progress a project are done on time as committed to our customer.

Essential Duties and Responsibilities:
Serve as the single point of contact for customers during the installation lifecycle
Manage customers' expectations of project deliverables and timelines as well as deliver proactive communication to customers so they know what is happening and what is next
Serve as the primary customer advocate who takes responsibility to make sure our customer's project runs smoothly
Drive project stakeholder action and execution to ensure that project milestones are completed in a timely manner
Manage conflict and customer dissatisfaction by taking ownership of issues and working proactively with stakeholders to resolve in a timely manner
Support closed loop learning to develop, refine, and implement processes to improve efficiency and customer experience
Build relationships with internal/external stakeholders as well as customers through respect, empathy, effective communication and being well organized. You are the one that makes sure our customers love us!

Educational requirement:
B.S. / B.A. degree and minimum 3 years related experience; or equivalent combination of education and years of related experience
Technical knowledge of solar system installations

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Key skills
Iron/ Steel
Provides office services by implementing administrative systems, procedures, and policies; monitoring administrative projects; maintaining suggestion program.
Last Date

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