Duty Manager jobs in Kolkata September 2022 at Marriott International

Apply Online for Duty Manager Jobs in Kolkata September 2022 for Any Graduate at Marriott International was updated on 23rd September 2022

Last Updated: Sep 23, 2022 05:10 AM | FL Admin

Duty Manager jobs in Kolkata September 2022 at Marriott International
Duty Manager Job Vacancy in Kolkata apply Marriott International Jobs 2022

Marriott International Careers 2022 Notification Overview

JOB DETAILS

Company Name
Marriott International
Job title
Duty Manager
Role
Education
Location
Experience
4-7 Years
Salary
Not Mentioned

Job Profile


Job Description :

Job Number 22151825 Job Category Rooms & Guest Services Operations Location The Westin Kolkata Rajarhat, Plot No. CBD/2, Kolkata, West Bengal, India VIEW ON MAP Schedule Full-Time Located Remotely N Relocation N Position Type Management JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience . High school diploma or GED 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR . 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting Property Operations and Guest Relations Needs . Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. . Communicates any variations to the established norms to the appropriate department in a timely manner. . Sends copy of MOD report to all departments on a daily basis. . Strives to improve service performance. . Ensures compliance with all policies, standards and procedures. . Emphas guest satisfaction during all departmental meetings and focuses on continuous improvement. Supporting Profitability Goals . Understands and complies with loss prevention policies and procedures. . Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. . Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Managing the Guest Experience . Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved. . Empowers associates to provide excellent customer service. . Provides immediate assistance to guests as requested. . Serves as a leader in displaying outstanding hospitality skills. . Sets a positive example for guest relations. . Responds to and handles guest problems and complaints. . Ensures associates understand customer service expectations and parameters. . Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. . Participates in the development and implementation of corrective action plans to improve guest satisfaction. . Records guest issues in the guest response tracking system. Assisting Human Resources Activities . Participates as needed in the investigation of associate and guest accidents. . Observes service behaviors of associates and providing feedback to individuals. . Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. . Celebrates successes and publicly recognizes the contributions of team members. . Ensures associates are cross-trained to support successfully daily operations. . Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. . Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests' well-being, and we're energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you're someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Apply to More than 1000+ new jobs in your city

OTHER DETAILS

Key skills
Duty Manager
Industry
Hotels/ Hospitality/ Restaurant
Summary
Job Description : Job Number 22151825 Job Category Rooms & Guest Services Operations Location The Westin Kolkata Rajarhat, Plot No. CBD/2, Kolkata, West Bengal, India VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Man
Last Date
2022-10-08

Alert : FreshersLIVE Employees will not call any candidates towards Job Offer or Job assistance. FreshersLIVE will never charge any candidates for Jobs. Please be aware of fraudulent calls or emails. Please write to [email protected] for any assistance.
Disclaimer: This Job is auto-published from MonsterIndia. For any issues with above Job Posting, please contact MonsterIndia

Apply Various Job Roles on Fresherslive.com

Job Role Apply Link
Assistant Assistant Jobs 2022 (129871 Vacancies)
Clerk Clerk Jobs 2022 (64833 Vacancies)
Anganwadi Worker Anganwadi Worker Jobs 2022 (50251 Vacancies)
Head Teacher Head Teacher Jobs 2022 (40506 Vacancies)
Assistant Professor Assistant Professor Jobs 2022 (40323 Vacancies)
Software Software Jobs 2022 (31251 Vacancies)
Programmer Programmer Jobs 2022 (26966 Vacancies)
Associate Professor Associate Professor Jobs 2022 (25658 Vacancies)
Stenographer Stenographer Jobs 2022 (24396 Vacancies)
Professor Professor Jobs 2022 (23594 Vacancies)
Peon Peon Jobs 2022 (23428 Vacancies)
Inspector Inspector Jobs 2022 (23395 Vacancies)
Sub Inspector Sub Inspector Jobs 2022 (23120 Vacancies)
Senior Resident Senior Resident Jobs 2022 (12676 Vacancies)
Junior Engineer Junior Engineer Jobs 2022 (9715 Vacancies)
Tutor Tutor Jobs 2022 (9443 Vacancies)
Accountant Accountant Jobs 2022 (7390 Vacancies)
Cook Cook Jobs 2022 (6624 Vacancies)
Head Master Head Master Jobs 2022 (6422 Vacancies)
Data Entry Operator Data Entry Operator Jobs 2022 (6100 Vacancies)
View More Jobs By Role (1 lakh + vacancies)

Fresherslive.com has taken maximum steps to ensure that the job posting is genuine. This Job posting was made by the company/recruiter directly and exclusively on Fresherslive.com. If the recruiter is charging any Fees from the job seekers, please write to us at [email protected] / [email protected].