Marriott International Jobs 2022 Apply Online Rooms Division Manager vacancy Jobs in Across India - News

Marriott International Jobs 2022 Apply Online Rooms Division Manager vacancy Jobs in Across India was updated on 14th May 2022​, Candidates can apply online @fresherslive.com

Last Updated: May 14, 2022 05:00 AM | FL Admin

Marriott International Jobs 2022 Apply Online Rooms Division Manager  vacancy Jobs in Across India - News
Rooms Division Manager Job Vacancy in Across India apply Marriott International Jobs 2022

Marriott International Careers 2022 Notification Overview

JOB DETAILS

Company Name
Marriott International
Job title
Rooms Division Manager
Education
Location
Experience
4-7 Years
Salary
Not Mentioned

Job Profile


Job Description :

Posting Date May 10, 2022 Job Number 22076687 Job Category Rooms & Guest Services Operations Location Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus Infopark P.O Kakkanad, Kochi, Kerala, India VIEW ON MAP Brand Four Points Schedule Full-Time Relocation N Position Type Management Located Remotely N Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you're global, you can experience the local. Designed for the independent traveler seeking balance, there's Four Points. JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. CANDIDATE PROFILE Education and Experience . High school diploma or GED 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR . 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Leading Room Operations Team . Verifies that goals are being translated to the team as they relate to guest tracking and productivity. . Creates and nurtures a property environment that emphas motivation, empowerment, teamwork, continuous improvement and a passion for providing service. . Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. . Verifies that the team has the capabilities to meet expectations. . Leads by example demonstrating self-confidence, energy and enthusiasm. . Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them. Managing Property Rooms Operations Function(s) . Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping). . Follows property specific second effort and recovery plan. . Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. . Takes proactive approaches when dealing with employee concerns. . Extends professionalism and courtesy to employees at all times. . Communicates/updates all goals and results with employees. . Meets semiannually with staff on a one-to-one basis. . Assists/teaches the team scheduling against guest and hours/occupied room goals. . Performs hourly job functions as needed. . Performs other duties, as assigned, to meet business needs. Managing and Monitoring Activities that Affect the Guest Experience . Understands the brand's service culture. . Provides excellent customer service by being readily available/approachable for all guests. . Strives to continually improve guest and employee satisfaction. . Takes proactive approaches when dealing with guest concerns. . Extends professionalism and courtesy to guests at all times. . Responds timely to customer service department request. . Verifies that all team members meet or exceed all hospitality requirements. Managing Profitability . Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). . Verifies that a viable key control program is in place. . Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. . Strives to maximize the financial performance of the department. Conducting Human Resources Activities . Interviews and assists in making hiring decisions. . Receives hiring recommendations from team supervisors. . Verifies that orientations for new team members are thorough and completed in a timely fashion. . Solicits employee feedback, utilizes an 'open door' policy, and reviews employee satisfaction results to identify and address employee problems or concerns. . Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. . Celebrates successes and publicly recognizes the contributions of team members. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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OTHER DETAILS

Key skills
Rooms Division Manager
Industry
Hotels/ Hospitality/ Restaurant
Summary
Job Description : Posting Date May 10, 2022 Job Number 22076687 Job Category Rooms & Guest Services Operations Location Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus Infopark P.O Kakkanad, Kochi, Kerala, India VIEW ON MAP Bra
Last Date
2022-07-11

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