Senior Programmer Analyst Jobs in Gandhinagar at Maxim Integrated

Last Updated: Jul 10, 2021 05:10 IST

JOB DETAILS

Company Name
Maxim Integrated
Job title
Senior Programmer Analyst
Role
Education
Experience
0-50 Years
Salary
Not Mentioned

Job Profile



Job Description :

Job Description Summary:To deliver excellent support services to Maxim customers across the globe (24 x 7, 365 days per year). Ensure that service levels are achieved in line with SLA and OLAs. Leading the Maxim Global Application support team to ensure support service levels meet internal and external business expectations.
Job Description:
Responsibilities and Duties include but not limited to:
  • Experience in planning appropriate resourcing and coverage to meet operational requirements and service level agreements relating to incoming volume and backlog.
  • Experience in handling diverse and inclusive team of functional and technical support members including recruitment, career development, performance, and retention.
  • Hands on experience to support applications with various technologies like - JAVA, .Net, C#, VB 6.0, MS SQL, Oracle, My SQL, MongoDB, etc. along with core of IT infrastructure knowledge.
  • Communicate with confidence and authority with your team and peers, with customers and with other units.
  • Be a champion of change by leading your team and peers through change process with good change management skills.
  • Should be flexible and willing to work off hours and 24x7 shifts.
  • Need to drive the team towards continuous process improvement and work closely with them to identify the areas of improvements, standardizations, and optimization.
  • Exposure working in operational reporting such as data report development, metric design / definition and automated operations reports is a plus.
  • Knowledge of SAP / Enterprise systems support and working with REMEDY Tools would be added advantage.
  • Ability to research issues and derive solutions from an existing knowledge base
    Ability to document newly derived solutions clearly and concisely for the benefit of the other team members/customer.
  • Providing daily, weekly, and monthly reports as agreed with respective stakeholders.
  • Demonstrated strong leadership, problem solving and negotiation along with extraordinary organizational and follow up skills.
  • Experience in Incident Management, Problem Management, Change management.
  • Experience in managing IT team by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance.


Preferred Qualifications:

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OTHER DETAILS

Key skills
Industry
Summary
Job Description : Job Description Summary:To deliver excellent support services to Maxim customers across the globe (24 x 7, 365 days per year). Ensure that service levels are achieved in line with SLA and OLAs. Leading the Maxim Global Application
Last Date
2021-07-20

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