Network Engineer - Bangalore Jobs in Bangalore at Micro focus Software Solutions India Private Limited

Last Updated: Aug 14, 2021 05:10 IST


Company Name
Micro focus Software Solutions India Private Limited
Job title
Network Engineer - Bangalore
5-8 Years
Not Mentioned

Job Profile

Job Description :
Network Engineer - Bangalore
Job Description:
About Micro Focus
At Micro Focus, everything we do is based on a simple idea: The fastest way to get results is to build on what you have. Our software solutions enable organizations to do just that. Secure and scalable, with analytics built in, they bridge the gap between existing and emerging IT-fast-tracking digital transformations across DevOps, Hybrid IT, Security, and Predictive Analytics. In the race to innovate, Micro Focus customers have the clear advantage.
Our portfolio spans the following areas: DevOps | IT Operations| Cloud | Security | Info Governance | Big Data, Machine Learning, & Analytics.

Who We Are

Micro Focus is one of the worlds largest enterprise software providers, delivering the mission critical software that keeps the digital world running. We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in todays rapidly evolving marketplace. Thats high tech without the drama.
Provide expertise for IT infrastructure (i.e. network), application infrastructure, and related services (e.g. Business Continuity) throughout the lifecycle of the service in accordance with contractually established terms and conditions and established technical standards. Provides technical input, solutions, and recommendations. Engaged in and provides support for transition/transformation efforts. Monitors service delivery, compliance to budget, quality standards, and customers and/or internal businesses/end user requirements. Provides IT infrastructure and/or application infrastructure lifecycle technical support, including planning, project management, installation, on-going management/monitoring/troubleshooting, and de-installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)). Manages the technical/service relationship between the company and the customer, and between the company and subcontractors/vendors (in Network field). ITO Service Delivery work is generally performed remotely from the company facility, but may be performed at the customer's location when required/justified.

  • Apply advanced technical knowledge in network engineering to operate one or more technology areas (e.g. technical security management, performance management) or customer groups that are critical or high-risk.
  • Integrates technical knowledge and business understanding to create superior solutions for the company and for customers.

Incident Management:
  • Resolve single- and cross- technology incidents independently.
  • Work with team members to resolve unusually complex or cross- technology incidents.

Escalation Management:
  • identify, manage, and lead escalations through L3.
  • Work with others to help manage escalations through L5.

Problem Management:
  • Proactively and re-actively look for solutions to prevent problems from occurring in team/technology area.
  • Change Management/Implementation: Independently review, implement, and verify changes/solutions of high complexity and risk to meet customer and/or trade/IT infrastructure needs.
  • May lead or participate in a Change Advisory Board.

  • May provide feedback/influence change in internal and/or vendor-provided products/service offerings.

Project Management:
  • Participate, propose, and/or lead customer and internal projects across technology customers and/or internal businesses/end users areas, including transformation.

Customer Relationship Management:
  • Influence with customers and/or internal businesses/end users regarding operational details, solutions, and proposals.
  • Becoming a trusted advisor to the customer.

  • Work as part of a team, which may be virtual, global, and/or multi-functional.
  • Lead teams which address operational processes and policies in work area.
  • Seen as a resource to the team in one or more technical or business areas.
  • Becoming a trusted advisor inside and outside the team/technology area.

Education and Experience Required:
  • Bachelor's degree in Computer Science, Engineering, or related field or equivalent work experience.
  • May have Master's degree in related field.
  • Often holds entry-level certification(s) in work field.
  • May hold intermediate-level certification(s) in work field.
  • Typically 5+ years of relevant experience.

Knowledge and Skills:
Typical skills include:
  • (strong) understanding of technology in direct responsibility (developing) understanding of other technology sub-areas (e.g. Checkpoint, Juniper, HPE/ARUBA and CISCO)
  • (strong) understanding of related technologies (e.g. L2 switching, L3 routing, network monitoring, firewalls, load-balancing)
  • (strong) Customer Service.
  • General Project Management.
  • (developing) Influencing Others.
  • (developing) Customer/Vendor Management.


Micro Focus is proud to be an Equal Opportunity Employer. Prospective employees will receive consideration without discrimination because of race, colour, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship or any other legally protected status

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Key skills
It Operations, Vendor Management, Network Monitoring, Juniper, Predictive Analytics, Science, Project Management, business understanding , Customer Relationship Management, Customer Service, It Infrastructure, Operational, Machine Learning, Devops, Network Engineering, Incident Management, Escalation Management, Security Management, Business Continuity, Big Data, Information Technology, Change Management, Itil, Problem Management, Planning, Teamwork, infrastructure engineer
Job Description : Network Engineer - Bangalore Job Description: About Micro Focus At Micro Focus, everything we do is based on a simple idea: The fastest way to get results is to build on what you have. Our software solutions enable organizations to
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