IT Support Administrator Jobs in Kollam at Minda Solution Tech Mark

Last Updated: Apr 02, 2021 05:10 IST


Company Name
Minda Solution Tech Mark
Job title
IT Support Administrator
0-2 Years

Job Profile

Troubleshoot problems reported by users and analyze and isolate issues.
Proactively monitor product/services/site performance, up-time, availability and analyze logs / metrics.
User Management- Keeping a log of all the employees (create, maintain, edit and deletion)
Maintain smooth operation of computer systems, including coordination with network, software, Chromebook, desktop, end users, application Owners.
Hardware Assembling, Troubleshooting of Computers, Laptop's, Chromebook, Printers.
Troubleshooting all types of hardware,software and network LAN related issues where in providing good support for internal clients of the organizations.
Handling the escalations from the internal and external customer.
Installation of Windows OS, MS Office, Service Packs, software's and Third Party Applications etc.
Installed & configured various Antivirus software as per customer requirements.
Working with vendors for purchasing / renting laptops and desktops.
Upgrade systems with new releases and models
Support determination of local customer needs for yearly budgeting process and request for proposal processes.
Supporting G-Suite team at initial level client support by emails, calls.
Do you fit in?

Any B.Tech / BE graduate.
Minimum 1 year experience with good understanding and knowledge of software and hardware.
Knowledge of cloud computing.
Hands on Experience as a System Administrator, IT Administrator or similar role
Knowledge on configuration of operating system laptop / desktop.
Knowledge of system security (e.g. intrusion detection systems), DLP and data backup/recovery
Resourcefulness and problem-solving attitude
Knowledge on mailing solutions like G-Suite, O-365 etc.

Job Type: Full-time


IT Support: 0-2 year (Preferred)
work: 0-2 year (Preferred)
total work: 0-2 year (Preferred)

Secondary(10th Pass) (Preferred)

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Key skills
It Support, Information Technology, Service Desk, Remote Support, Helpdesk, Software
IT/ Computers - Software
looking for support administrators freshers can also apply
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