Product Consultant Jobs in Mumbai at Mouri Tech

Last Updated: Nov 26, 2021 05:10 IST

JOB DETAILS

Company Name
Mouri Tech
Job title
Product Consultant
Role
Education
Location
Experience
3-4 Years
Salary
Not Mentioned

Job Profile



Product Consultant, Client Service
The Group: The Client Service group is the face of Morningstar post sales. The individuals in this group work towards enabling our clients efficiently use our products that provide high-quality data, independent research, and technological expertise through well-designed products. The group collaborates with Product Development, Product Management and Sales teams to build up an excellent client service model ensuring clients best-in-class experience using our products to achieve their goals.
The Role: Morningstar seeks a Product Consultant to join our Global Client Support team for supporting Morningstar's research and analytical products. This will be a key role in our mission to provide exceptional client experience by helping advisor/retail/institutional clients use our products to meet their goals. This position is based in our Mumbai office.
Responsibilities
  • Provide best-in-class service to all incoming client queries related to Morningstar products and services.
  • Maintain an expert knowledge of Morningstar products and services, features, benefits, serve as a resource to team members and act as a consultant to the client.
  • Apply a professional, timely, and proactively approach to escalated issues and calls.
  • Regularly follow up internally and externally for all outstanding client queries and requests.
  • Meet required service levels for the process
  • Demonstrate and promote strong client advocacy
  • Provide and facilitate pertinent corporate, inter-departmental, and departmental communications as necessary

Requirements:
  • 3-4 years of proven experience in client support/service
  • A proven track record of managing clients with contractual timelines and scope
  • Good understanding of financial markets and investment products (especially stocks, mutual funds, commodities, currency) with inclination to learning
  • Understanding of networking, internet, communication concepts and complex software systems
  • Excellent skills in Microsoft Excel
  • Proven ability to develop effective working relationships with both local and international stakeholders including the capabilities to negotiate, develop rapport and establish trust
  • Fast learner, self-starter, flexible and proven ability to work in a demanding environment with strong multi-tasking skills
  • Educated to degree level, an advanced degree is a plus
  • Excellent written and verbal communication in English
  • Morningstar is an equal opportunity employer.
I10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity

Apply to More than 1000+ new jobs in your city

OTHER DETAILS

Key skills
Product Consultant
Industry
IT/ Computers - Software
Summary
Product Consultant, Client Service The Group: The Client Service group is the face of Morningstar post sales. The individuals in this group work towards enabling our clients efficiently use our products that provide high-quality data, independent res
Last Date
2022-01-23

Alert : FreshersLIVE Employees will not call any candidates towards Job Offer or Job assistance. FreshersLIVE will never charge any candidates for Jobs. Please be aware of fraudulent calls or emails. Please write to [email protected] for any assistance.
Disclaimer: This Job is auto-published from MonsterIndia. For any issues with above Job Posting, please contact MonsterIndia

Apply Various Job Roles on Fresherslive.com

Job Role Apply Link
Other Roles Other Roles Jobs 2021 (55405 Vacancies)
Anganwadi Worker Anganwadi Worker Jobs 2021 (50161 Vacancies)
Software Software Jobs 2021 (45169 Vacancies)
Programmer Programmer Jobs 2021 (39712 Vacancies)
Trainee Trainee Jobs 2021 (31908 Vacancies)
Constable Constable Jobs 2021 (12512 Vacancies)
Designer Designer Jobs 2021 (11981 Vacancies)
Application Engineer Application Engineer Jobs 2021 (11404 Vacancies)
Sub Inspector Sub Inspector Jobs 2021 (10193 Vacancies)
Trained Graduate Teacher Trained Graduate Teacher Jobs 2021 (8219 Vacancies)
Customer Service Executive Customer Service Executive Jobs 2021 (7870 Vacancies)
Assistant Assistant Jobs 2021 (5895 Vacancies)
Health Officer Health Officer Jobs 2021 (4848 Vacancies)
Gramin Dak Sevak Gramin Dak Sevak Jobs 2021 (4368 Vacancies)
Team Leader Team Leader Jobs 2021 (3937 Vacancies)
Apprentice Apprentice Jobs 2021 (3585 Vacancies)
Business Development Manager Business Development Manager Jobs 2021 (3299 Vacancies)
Medical Officer Medical Officer Jobs 2021 (3076 Vacancies)
Engineer Engineer Jobs 2021 (2880 Vacancies)
General Medical Officer General Medical Officer Jobs 2021 (2632 Vacancies)
View More Jobs By Role (1 lakh + vacancies)

Fresherslive.com has taken maximum steps to ensure that the job posting is genuine. This Job posting was made by the company/recruiter directly and exclusively on Fresherslive.com. If the recruiter is charging any Fees from the job seekers, please write to us at [email protected] / [email protected].