CRM Manager Jobs in Bangalore at None

Last Updated: May 29, 2021 05:10 IST


Company Name
Job title
CRM Manager
5-7 Years
Not Mentioned

Job Profile

Great opportunity to join a leading E commerce industry @ Bangalore

Company Details:

Position : CRM Manager

Job Location : Bangalore

Job Description :

- Development, execution, and continuous refinement of multi-channel Consumer 

Relations and the development of programs, roadmaps, and Consumer Relation 


- Loyalty and retention marketing strategies. 

- Responsible for retention campaigns, from conceptualization through to analysis. 

This includes idea generation, proposal preparation, overseeing the production 

process and overseeing execution. 

- How to leverage consumer behavioral, lifestyle, transactional, and demographic 

data in order to deliver relevant marketing programs through multiple communication 

channels with a vision of growing consumer loyalty and increasing their lifetime 

value to the business. 

- Demands extensive cross-functional collaboration, good communication skills, 

excellent project managerial skills, creative skills, and a process-focused aptitude  

- Plays the main role of managing the business's day-to-day consumer relations 

protocols, their refinement, CRM segmentation, onsite personalization, and product 

recommendation programs and platforms.  

- Manages key vendor relationship and databases, in formulating strategies, strategy 

execution, asset deliverable management, as well as the testing of all SMS, emails, 

among other multi-channel communications.  

- Overseeing the creation of models against lifetime value, retention, churn, loyalty, 

and advocacy programs. 

- Structures CRM activities with a view of maximizing KPI improvement, ROI, and 

business impact. 

- Oversees and coordinates the implementation of new CRM campaign management 

tools inclusive of email service provider integration, frontend integration, and CRM 

integration with the internal IT department, third-party ecommerce providers, and 

email service providers 

business-wide consumer analytics and behavioral reporting, development of 

consumer segmentation models along with internal and external analysts and based 

on common characteristics inclusive of purchase history, consumer type, consumer 

behavior, and demographics. He drives the continuous optimization of on-site 

product recommendations, cross-selling and merchandising opportunities based on 

segmentation models and desired actions. 

- Implements relevant, approved online marketing campaigns, as well as offers for 

cross-platform communications that are founded on segmentation models and the 

business's goals. The CRM manager also provides strategic guidance to CRM 

strategies that will be inclined to drive maximum ROI. He also performs consumer 

Journey Mapping and analyzes business touch-points in order to increase the 

business's commercial opportunities. 

- Works closely with the IT department in an effort to better understand all CRM 



Key skills
Great opportunity to join a leading E commerce industry @ Bangalore Company Details: Position : CRM Manager Job Location : Bangalore Job Description : - Development, execution, and continuous refinement of multi-channel Consumer Relations and
Last Date

Alert : FreshersLIVE Employees will not call any candidates towards Job Offer or Job assistance. FreshersLIVE will never charge any candidates for Jobs. Please be aware of fraudulent calls or emails. Please write to [email protected] for any assistance.
Disclaimer: This Job is auto-published from MonsterIndia. For any issues with above Job Posting, please contact MonsterIndia

Apply Various Job Roles on

Job Role Apply Link
Other Roles Other Roles Jobs 2021 (73242 Vacancies)
Constable Constable Jobs 2021 (30149 Vacancies)
Software Software Jobs 2021 (19746 Vacancies)
Programmer Programmer Jobs 2021 (13293 Vacancies)
Trainee Trainee Jobs 2021 (10936 Vacancies)
Application Engineer Application Engineer Jobs 2021 (9506 Vacancies)
ANM ANM Jobs 2021 (9156 Vacancies)
Customer Service Executive Customer Service Executive Jobs 2021 (8199 Vacancies)
Designer Designer Jobs 2021 (7232 Vacancies)
Clerk Clerk Jobs 2021 (6404 Vacancies)
Apprentice Apprentice Jobs 2021 (6375 Vacancies)
Assistant Assistant Jobs 2021 (5245 Vacancies)
Business Development Manager Business Development Manager Jobs 2021 (3806 Vacancies)
Health Officer Health Officer Jobs 2021 (3598 Vacancies)
Staff Nurse Staff Nurse Jobs 2021 (3415 Vacancies)
General Medical Officer General Medical Officer Jobs 2021 (2632 Vacancies)
Female Health Worker Female Health Worker Jobs 2021 (2551 Vacancies)
Gramin Dak Sevak Gramin Dak Sevak Jobs 2021 (2357 Vacancies)
Agriculture Supervisors Agriculture Supervisors Jobs 2021 (2254 Vacancies)
Sales Sales Jobs 2021 (1986 Vacancies)
View More Jobs By Role (1 lakh + vacancies) has taken maximum steps to ensure that the job posting is genuine. This Job posting was made by the company/recruiter directly and exclusively on If the recruiter is charging any Fees from the job seekers, please write to us at [email protected] / [email protected].