International Voice Process - Gurgoan Jobs in Gurgaon at None

Last Updated: Jul 01, 2021 05:10 IST

JOB DETAILS

Company Name
None
Job title
International Voice Process - Gurgoan
Education
Location
Experience
1-2 Years
Salary
Not Mentioned

Job Profile

Job opportunity for Undergraduates / Graduates to join one of the leading MNC company @ Haryana


Job : Customer Support Voice

Location: Gurgaon


Shift: Rotational shift and night shift


Week Off: 2 Days rotational Week Off


Responsibilities
  • Manage large amount of inbound and outbound calls in a timely manner.
  • Follow communication "scripts" when handling different topics.
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Find opportunities to upsell products when they arise.


Requirements

   Candidate should have:

  •    Good Communication skills
  •    Take calls Over Phone which involves working in different time zones
  •    Take calls from Global clients and initiate the right response to them, positively and professionally.
  •    Flexible to work in shifts.
  •    Excellent English - both verbal and written communication skills
  •    Knowledge of customer service principles and practices
  •    Good technical knowledge

Qualification:

Undergraduate/ Graduate/ Post Graduate

Any Undergraduate/Graduate/PG Candidate with Minimum 1 yr experience in Customer service mandatory.
Fresher & B.Tech Candidates not eligible


Benefits

Cab+ Incentive+ Shift Allowance

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.



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OTHER DETAILS

Key skills
International Voice Process - Gurgoan
Industry
ITES/ BPO
Summary
Job opportunity for Undergraduates / Graduates to join one of the leading MNC company @ Haryana Job : Customer Support Voice Location: Gurgaon Shift: Rotational shift and night shift Week Off: 2 Days rotational Week Off Responsibilities:
Last Date
2021-07-10

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