IT Helpdesk - Semi Voice - Bangalore Jobs in Pune at None

Last Updated: May 29, 2021 05:10 IST

JOB DETAILS

Company Name
None
Job title
IT Helpdesk - Semi Voice - Bangalore
Experience
1-9 Years
Salary
Not Mentioned

Job Profile

Job Title: IT Helpdesk(Semi Voice)

Work Location: Bangalore

Interview Location: PAN India interview(Telephonic)

As of now work from home, as per situation it will be work from office

 

System will be provided by Company.

Shift: US rotational Shift
Week Off: 2 days rotational week off. 5 Days working

Qualification: Graduate/ Post Graduate


Requirements


Domain Experience

 

 Troubleshoot and identify any system/application/network issue using available SOP's

 Application licensing, installations and configurations using available SOP's

 Resolution will include user coordination, answering to queries, resolving issues and will be of L1 nature

 Inflow of incidents will be through Service Now (Incident Management Tool) or internal chat tool

 Resolution may involve calling the user who raised the ticket

 Immediate Joiners preferred



Benefits
  • As of now work from home, as per situation it will be work from office
  • Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
  • System will be provided by Company




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OTHER DETAILS

Key skills
Industry
ITES/ BPO
Summary
Job Title: IT Helpdesk(Semi Voice) Work Location: Bangalore Interview Location: PAN India interview(Telephonic) As of now work from home, as per situation it will be work from office System will be provided by Company. Shift: US rotational Shif
Last Date
2021-07-26

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