Genesys & Aspect Contact Center Jobs in Pune at Oloop Technology Solutions Private Limited

Last Updated: Aug 02, 2021 05:10 IST

JOB DETAILS

Company Name
Oloop Technology Solutions Private Limited
Job title
Genesys & Aspect Contact Center
Role
Education
Location
Experience
0-50 Years
Salary
Not Mentioned

Job Profile


Job Description :


Overview

3854603 427592
Net Open
Priority-Project
PUNE
Contact Centre
Genesys & Aspect Contact Center - Development
B1

Genesys & Aspect Contact Center - Development - (B1 Grade)
Genesys & Aspect Contact Center - Development
Job OverviewSkill - Genesys or Aspect Contact Center - Development, Platform Engineering, , vendor coordination, Document preparation, Business Requirement, Monitoring, Patching.

Exp - 2-4 Years
working with medium to large contact centers featuring Aspect & Genesys Pure Connect, Genesys Pure Cloud & Talkdesk and related technology.
User administration & skill assignment.
Monitoring of infrastructure
Working knowledge of contact centers featuring Aspect or Genesys and related technology
Hands-on VoIP and SIP configuration
Exp variety of contact center technologies like ACD, AOD etc
Knowledge of design and application experience implementing multichannel self-serviceIVR and Omni-Channel Orchestration Routing on PureEngage, PureConnect PureCloud suite.
Working knowledge of Unified command & control, Unified resource Manager, enterprise monitor tool, UD director & DataVIew.
- Functional and knowledge on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Interaction Designer Interaction Attendant, Genesys Composer. For Aspect M3 designer experience will add advantage.
Experience in Aspect or Genesys Infrastructure (including but not limited to Pure Connect IC, Media Server, Reporting, WFM, Dialer, Genesys WFM, Interaction Feedback, Interaction Analyzer)
- Experience in leveraging Aspect or Genesys product solution to automate customer service processes like Task Routing, Interaction Routing, CTI, Reporting etc.
- Experience in implementing Genesys Interaction Connect or Genesys Interaction Desktop or CRM (SAP, Salesforce) integrated Desktop.

Apply to More than 1000+ new jobs in your city

OTHER DETAILS

Key skills
Genesys, Development, vendor coordination
Industry
Recruitment/ Staffing/ RPO
Summary
Job Description : Overview 3854603 427592 Net Open Priority-Project PUNE Contact Centre Genesys & Aspect Contact Center - Development B1 Genesys & Aspect Contact Center - Development - (B1 Grade) Genesys & Aspect Contact Center - Development Job
Last Date
2021-08-21

Alert : FreshersLIVE Employees will not call any candidates towards Job Offer or Job assistance. FreshersLIVE will never charge any candidates for Jobs. Please be aware of fraudulent calls or emails. Please write to [email protected] for any assistance.
Disclaimer: This Job is auto-published from MonsterIndia. For any issues with above Job Posting, please contact MonsterIndia

Apply Various Job Roles on Fresherslive.com

Job Role Apply Link
Other Roles Other Roles Jobs 2021 (56965 Vacancies)
Anganwadi Worker Anganwadi Worker Jobs 2021 (50485 Vacancies)
Software Software Jobs 2021 (28665 Vacancies)
Trainee Trainee Jobs 2021 (25720 Vacancies)
Programmer Programmer Jobs 2021 (23722 Vacancies)
Designer Designer Jobs 2021 (10659 Vacancies)
Sub Inspector Sub Inspector Jobs 2021 (10291 Vacancies)
Application Engineer Application Engineer Jobs 2021 (10140 Vacancies)
Constable Constable Jobs 2021 (9847 Vacancies)
Pre Primary Teacher Pre Primary Teacher Jobs 2021 (8395 Vacancies)
Customer Service Executive Customer Service Executive Jobs 2021 (7737 Vacancies)
Trained Graduate Teacher Trained Graduate Teacher Jobs 2021 (6697 Vacancies)
Assistant Assistant Jobs 2021 (5064 Vacancies)
Auxiliary Nurse Midwifery Auxiliary Nurse Midwifery Jobs 2021 (5000 Vacancies)
Gramin Dak Sevak Gramin Dak Sevak Jobs 2021 (4845 Vacancies)
Development Officer Development Officer Jobs 2021 (4396 Vacancies)
Apprentice Apprentice Jobs 2021 (3607 Vacancies)
Business Development Manager Business Development Manager Jobs 2021 (3063 Vacancies)
Health Officer Health Officer Jobs 2021 (2850 Vacancies)
General Medical Officer General Medical Officer Jobs 2021 (2632 Vacancies)
View More Jobs By Role (1 lakh + vacancies)

Fresherslive.com has taken maximum steps to ensure that the job posting is genuine. This Job posting was made by the company/recruiter directly and exclusively on Fresherslive.com. If the recruiter is charging any Fees from the job seekers, please write to us at [email protected] / [email protected].