Orange Jobs 2023 Apply Online Subject Matter Expert vacancy Jobs in Across India - News

JOB DESCRIPTION
about the role



Specialized in supporting Cisco /Dell /HPE Datacenter product & technologies /architectures with a broad technical competency.
Design, Implementation during Projects & Organic growth projects
Overall responsibility of expert level for technical support (Incident, Problem, Critical Changes)
Driving Change management with POA, approvals, monitoring of effective change execution
Acts a single point of Technical contact during Technical Escalation Management
Driving the RCA's for the Critical, Major Incidents
Able to Perform Audits on Customer Networks and recommend the Best Practices .
Perform Incident Management Including Serivice Request and Restoration for Major & High severity Tickets.
Understanding customer requirement and conducting POC Demos's for new customers and solutions .
Risk Analysis & Mitigation in reference Customer Network .
Mentoring & training to team team competency enhancement
Support Business Based on Organisation requirement .
about you



CCIE Security -

Working knowledge of SD-WAN & Viptela technologies.

Working knowledge of cisco umbrela technologies.

Working knowledge of Cisco ACI Data Centre technologies.

Working knowledge of Cisco LAN, WAN, and Wireless is a requirement.

In depth understanding of MPLS, BGP, EIGPR, QoS Traffic Engineering, and other networking protocols.

Working knowledge of WAN Acceleration appliances.

Working knowledge of Palo Alto firewall, Cisco ASA firewall, Cisco CSM, ISE.

Excellent problem management and customer facing skills is a requirement.

Good understanding of legislation and regulations around cybersecurity, privacy and data protection.

Knowledge and experience working in an ITIL environment.

Experience in automation and orchestration, including shell scripting or programming languages include Python, Perl, or Shell.

Experience with a major airlines company would be advantageous.

department

Sales & Marketing Asia Pacific