Orange Jobs 2023 Apply Online Subject Matter Expert (Network Management) vacancy Jobs in Across India - News

JOB DESCRIPTION
about the role



We're searching for a talented and passionate Subject Matter Expert for Network Management to join our COE Managed IT Services Team, who will be responsible for Network Operations Management.
Job Responsibilities:
Key Spoc for

• Top & Major Incident ,Problem ,Change & Operation Project Management
• Patch & Release Management
• Capacity Management
• Knowledge management (KEDB)
• Design Documentation and Reporting

Getting resolution from third parties, vendors and suppliers for fault

Act as technical expert on datacenter networking and security technologies

Perform analysis and diagnosis of complex networking and security problems

Deploy and support multi-vendor network & security solutions

Deploy and support network and security monitoring & management tools

Prepare/update HLD & LLD , process and technical documentation

Support on Sev 1 incidents to resove within SLA

Perform RCA based on OEM inputs

Provide improvement opportunities and recommendations on network and security

Perform tool evaluation and produce recommendations

Work with Global IT support groups, OEMs, vendors, partners and service providers

Provide training to operations team (L1/L2)

Learn and keep up-to-date with the latest technology products

Key Spoc for Incident , Problem & Change Management

Resolve Customer Escalations

Ensure Service Delivery as per agreed SOW / SLA

Assist Manager in monthly Dashboards / Service Level parameters

Mentor & Hand hold L1 Teams and enhance their performance

Act as a key SPOC for L2 & L3 Incidents

Take initiatives in learning & evaluating new Network Technology & Tools

Prepare RCA for Sev1 incidents

Management of various Router, switches, WAN optimizer, Wireless , Big F5 and Network devices

Co-ordination with customer performing for any changement.

Process / procedure /documentation Preparation for existing and upcoming customer.

MIS customer report preparations and ensuring Audit compliance

about you



Ideal candidates will use their passion for Network Operations to provide support to business. They will be responsible for People management for technical expert on datacenter networking and security technologies.
Qualifications and Work Experience:

• BE/Diploma/Degree in business, or science (or other relevant area).
• 7-8 years of related experience in routing & switching, datacenter networking
• Implementation and operational experience with enterprise class routers, switches and firewalls
• Experience with load balancers, internet gateways
• In depth Understanding and hand on experience of Routing (BGP,OSPF,EIGRP) & IP Protocols and switching technology like STP,Ether/Port channel,Redudancy protocol(HSRP,VRRP,GLBP)
• Experience of datacenter consolidation, transformation and migration projects
• Knowledge and experience on cloud computing infrastructure and orchestration
• Knowledge of Software Defined Networks and Network Function Virtualization technologies

Certifications:

• CCNA CCNP Datacenter
• Cisco WLC/ Nexus / F5 technical certifications
• VMware / Windows / Linux certification - would be an advantage
• ITIL certification - would be an advantage
• Experience in Router & Switches,WLC, AP, F5 and syslogs monitoring & analysis.
• Certification:- CCNA , CCNP or equiv along with Good communication skills.

department

Sales & Marketing Asia Pacific