Service Head with a Packaging Machines Manufacturing company Jobs in Navi Mumbai at Os Consultancy

Last Updated: Aug 15, 2021 05:10 IST


Company Name
Os Consultancy
Job title
Service Head with a Packaging Machines Manufacturing company
7-12 Years

Job Profile

1. Married Male candidate

2. From central suburbs , Navi Mumbai up to Panvel

3. Diploma / Degree in mechanical engineering

4. Should have minimum experience of 6 to 7 years in capital machine industry handling team of 8 to 10 service engineers

5. Candidates having experience in pharmaceutical, food processing , food packaging industry are preferred

6. Manages service department team members, including customer service interactions, reports, and repairs. Provides the highest level of customer service with a sales-minded attitude while developing lasting customer relationships.

7. Effectively manages team members, including technicians and advisors, to ensure team objectives are being carried out'

8. Displays extensive working knowledge of industry standards and practices, including product details and company services offered

9. Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by upselling products and services and taking care of any customer concerns or complaints quickly and professionally

10. Monitors department issues and client complaints to define patterns and work to lessen those recurring issues

11. Oversees team members performing inspections, preparing reports, and doing repairs

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Key skills
Service Head, Service Manager, Customer Support Engineer, Capital Equipment, Packaging Machinery, Spm, Special Purpose Machine, Heavy Machines, Automation, After Sales Service
Machinery/ Equipment Mfg.
Desired Candidate : Male, Deg/Dipl in Mechaical Engineering with 7plus years experience in servicing capital euipments and should have 8/10 team members
Last Date

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