Looking For Associate Director- Digital Delivery_Photon_Blr/Chn Jobs in Chennai at Photon Interactive Private limited

Last Updated: Sep 12, 2021 05:10 IST

JOB DETAILS

Company Name
Photon Interactive Private limited
Job title
Looking For Associate Director- Digital Delivery_Photon_Blr/Chn
Role
Education
Location
Experience
10-15 Years
Salary
Not Mentioned

Job Profile



Greetings everyone,

We hope you are staying safe.

We are looking for a Sr Manager / Associate Director to join our digital platform for Web and mobile (Java, Microservices, IOS, Android) initiatives. This role will involve on unified Omni-Channel engineering for our clients. The candidate will work through design, develop, optimize and support critical digital platform for large Fortune 500 client.

Who are we?

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o

What will you do?
Meet with customers regarding outages and explain the issues and resolution from both, business and technical perspectives.
Maintain business summary (sales/usage projections, renewability, supportability, etc.) for services and present in Engineering QBRs.
Manage Service delivery, ensuring defined acceptance criteria have been met.
Track strategic deals and ensure cross-functional alignment.
Engage with customers to ensure delivery meets customer expectations.
Participate and present at customer and partner-facing events. What are we looking for?
Providing excellent customer service in a technology field with strong interpersonal, communication, and collaboration skills.
Experience in incubating, refining, and measuring service delivery processes.
Research that leads to data-driven decisions, working cross-functionally to have a broader, more comprehensive view of services and processes.
Experience in making Engineering teams successful while adhering to strict quality standards. Manage several concurrent projects and initiatives.
Understand deployments, high-level architecture, and common terminology.
Customer-first mindset to drive the release process.
Comfortable sharing tough news based on data-driven evidence.
Strong project management skills in an extremely fast-paced environment.
Analytical skills with the ability to interpret and present information from numerous sources

Interested candidates can forward their resumes to [email protected] with below details.

Current CTC:
Expected CTC:
Notice Period:

Regards,
Nanda Kishore
TA Team
Photon

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OTHER DETAILS

Key skills
modernization, Interpersonal Communication, Customer Service, Analytical Skills, omnichannel , Service Delivery, Web Technologies, omni channel , Management Skills
Industry
IT/ Computers - Software
Summary
Greetings everyone, We hope you are staying safe. We are looking for a Sr Manager / Associate Director to join our digital platform for Web and mobile (Java, Microservices, IOS, Android) initiatives. This role will involve on unified Omni-Channel e
Last Date
2021-10-20

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