Rackspace Technology Jobs 2022 Apply Online Application Support Engineer - Windows .Net R- 8278 vacancy Jobs in Gurgaon - News

Rackspace Technology Jobs 2022 Apply Online Application Support Engineer - Windows .Net R- 8278 vacancy Jobs in Gurgaon was updated on 4th September 2022​, Candidates can apply online @fresherslive.com

Last Updated: Sep 04, 2022 05:10 AM | FL Admin

Rackspace Technology Jobs 2022 Apply Online Application Support Engineer - Windows .Net R- 8278  vacancy Jobs in Gurgaon - News
Application Support Engineer - Windows .Net R- 8278 Job Vacancy in Gurgaon apply Rackspace Technology Jobs 2022

Rackspace Technology Careers 2022 Notification Overview

JOB DETAILS

Company Name
Rackspace Technology
Job title
Application Support Engineer - Windows .Net R- 8278
Role
Retail Branch Operations, VP Operations/ COO
Education
Location
Experience
5-7 Years
Salary
Not Mentioned

Job Profile



.Provide support in tuning applicationsand infrastructure
.Design, develop, test,and implement new configurations, architectures,and standards
.Provide guidance, to customers, 3rdparty integration specialists, and/or internal teams,on solutionstoincrease application availability, redundancy, scalability,and performance
.Assistcustomers and internal teamstoautomateprocessesand incorporatedevopsmethodologies
.Provide leadership and guidance when customer application-leveldowntime issuesariseand provide RCA support as requested.
.Show ownership of issuesthrough resolution andmaintain customer loyalty by serving customersvia phone, tickets, and email
.Customer/Internal Feedback (delivered viaUnsatRatings and/or email & phone)
.Stability and performance of customer applications, as relates to customer uptime, using internal monitoring tools
.Customerretention and growth as a result of consistently delivering high levels of service & support around customer application stability
Level-appropriate knowledge of and/or professional experience with:
.Strongknowledgeoftechnology troubleshooting, design, and implementation
.Strongknowledge of administration,troubleshooting,andtestingOS and applicationplatforms
.Strong knowledge of high-availability application design
.Strong knowledge of scripting languages (Powershell, Ansible)
.Proficientcommunicatorwith the ability to convey complex concepts to both technical and non-technical individuals
.Strongknowledge ofperformance tuningand scalability/reliability architecturebest practicesforaWindowsplatform
.Strongconfiguration and troubleshooting expertiseofIISservices
.Working knowledge of at least one platform-specific programming language used for enterprise or large-scale web development (.Net)
.ProficientusingApplicationPerformance Management (APM) toolstointerpret data, build dashboards, and engage in performance discussions.(AppDynamics and New Relic)
.Ability to identify, address, and resolve complex customer application-level issues without supervision.
.Ability to take ownership and resolve customer issues/escalations via phone, ticket, and email while providing FANATICAL SUPPORT
Personal:
.Minimum 5-7 years relative technical experience/application-level support experience.
.Minimum 3 years of experience administering highly available systems
.Minimum1years of experience with an enterprise application framework (Sitecore) preferred.
.Ability to perform on-call functions
.MCSE certifications preferred
.Bachelor's degree in CS or IS preferred or equivalent experience

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OTHER DETAILS

Key skills
Industry
IT/ Computers - Software
Summary
.Provide support in tuning applicationsand infrastructure .Design, develop, test,and implement new configurations, architectures,and standards .Provide guidance, to customers, 3rdparty integration specialists, and/or internal teams,on solutionstoincr
Last Date
2022-10-12

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