Rangam Infotech Private Limited Jobs 2022 Apply Online SAP Support Manager vacancy Jobs in Mumbai - News

Rangam Infotech Private Limited Jobs 2022 Apply Online SAP Support Manager vacancy Jobs in Mumbai was updated on 23rd November 2022​, Candidates can apply online @fresherslive.com

Last Updated: Nov 23, 2022 05:10 AM | FL Admin

Rangam Infotech Private Limited Jobs 2022 Apply Online SAP Support Manager  vacancy Jobs in Mumbai - News
SAP Support Manager Job Vacancy in Mumbai apply Rangam Infotech Private Limited Jobs 2022

Rangam Infotech Private Limited Careers 2022 Notification Overview


Company Name
Rangam Infotech Private Limited
Job title
SAP Support Manager
6-8 Years
Not Mentioned

Job Profile

Job Description

To provide a one stop shop for all business, process requirements from Digital Banking applications. This position interfaces between business, technology and IT vendors for developing IT solutions for business needs, with the following objectives:
The role manages to handle Programmes, Projects, Enhancements, Erros ( SFRs) , Consulting needs related to systems and business areas being managed .
Key objectives are :
1. To provide technology solutions for business/operations/ requirements
2. Project Management: For key Projects
a. Manage the entire project life cycle, from concept to implementation for the verticals / applications assigned.
b. Project review meeting and tracking progress
c. Take necessary actions and timely escalations as needed
d. Implementation
e. Working and planning various interfaces/integration requirements in the enhancements
3. Monitor and review System errors and their management
4. Participate in Business and Technology Strategies and Planning to ensure both are aligned and IT applications deliver business needs.
5. Interact with technology partners to develop solutions, evaluate off the shelf technology applications and provide domain inputs in developing solutions.
6. Be Consultants to Business on impact on account of technology projects.
7. Manage Complete functional Testing for technology projects, including testing documentation for Projects, Enhancements and SFRs
8. Ensure compliance to regulatory requirements
9. Participate in discussions and provide inputs on features, operational aspects , directions during solutioning of requirements for complex and strategic items
10. Manage / Review Liaison with DBA/OS support team and other technical team
11. Intervention and escalation management
12. Interactions with Team Leaders/Unit Heads/ Function Heads of Operation Units, Product groups etc. for Business Requirements understanding and presenting options for approaches & solutions.
13. Review requirements documents and Functional specifications for complex and key requirements providing domain inputs.
14. Manage testing for Projects, Enhancements, SFRs, Technical projects.
15. Manage changes in Applications on account of interfaces ( viz Connect24, Cards, Netbanking, ESB, Base24 etc ).
16. Provide consulting to surround applications for interfacing with core banking system.
17. Scripting of extracts from core banking systems to support operations and product-biz requirements.
18. System Error Management, review for applications under domain.
19. Review and provide inputs, alternate suggestions/solutions on process changes/implementation of new products to operations and business units.
20. Undertake prompt and conclusive action/decisions / recommendations in case of sudden system issues /operational failures/customer complaints.
21. Requirement Review Analysis- For key Projects
f. Technology/Functional Business Requirements Documentation Review
g. Feasibility/Applicability of the requirements in-line with Business needs
h. Liaison with vendor to assess visible system impacts due to the changes proposed
i. Involve other stake holders of the interfaced systems
22. Solutioning and Integration: For key Projects
j. Working and planning various interfaces/integration requirements in the enhancements
k. Finalizing the architecture if need be in-line with enhancements within existing set-up with respect to various application integration point of view.
l. Collating various cost applicable and publish TCOs
m. Review and Approve FPNs
23. Technological interface management- For key Projects
n. Involve and initiate the designing the technical solution with the vendor
o. Finalization of the solution based on the functional requirement.
p. Interfaces and have future road map in line with the business requirements, expansion and volumes
q. Inputs for capacity planning along with IT
24. UAT Planning and Management- For key Projects
r. Manage/review Performance tests, analyze / monitor application etc. parameters / logs analysis capability, document, track gaps, defects, get bug fixes, deploy bug fixes, providing UAT setups as per timelines defined.
s. Review the plan the production roll out and activity wise schedule with IT, Business and vendor teams.
t. Supervise to get approval from CCB
u. Information Security group discussion and closures of the queries raised
v. Audit discussion and closures of queries raised
w. Discussing with IT Teams for taking required sign-offs
x. Review and Approve RCFs as applicable raised by the team
y. Review of application release process note, implementation / rollback plan for clean rollout
25. Vendor Management for enhancements
z. Periodically review Application / Solution effectiveness with Senior Vendor Resources,
aa. Interact with vendor on-site / off-site delivery heads for project time lines, tracking slippages, and necessary escalations and arrive at remedial measures
bb. Participate in discussions and reviews and conflict resolutions

KNOWLEDGE AND SKILL REQUIREMENTS (Education, technical/ behavioral skills, Experience)
a) MCA/ MBA/ BE/ MSc/B Tech or BSc IT/Graduation
b) 6-8 years of experience , in execution, strategic and planning across
i. BFS domain areas - Mobile / Net Banking, Payments (NEFT, RTGS, IMPS, UPI, AEPS etc), Advances, Credit & Debit Cards, Document Management / Workflow, AML, Depository / Custody, Retail asset, Collection, Business Banking etc.
ii. Technical domain expertise across
o RDBMS - Oracle, MS SQL, PL/SQL
o OS - Linux, AIX, Windows
o Development Technologies like JAVA/J2EE/.NET/Web Technologies
o Project Management methodologies, SDLC (Planning, Feasibility Study, Requirements Analysis, Technical Architecture & Design, Development, Testing - UT / SIT / UAT, Implementation, Support, Documentation), Process & Quality.
Candidate with strong expertise either in Functional Domain or in Technical Domain with a fair understanding of the other domain would be suitable for this position. The position requires a great amount of business interactions with internal stake holders and external customers at senior levels to deliver solutions meeting business needs.
Soft Skills :
o Strong Communication skills
o Strong interpersonal and people management skills.
o Strong review Skills

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Key skills
Recruitment/ Staffing/ RPO
Job Description To provide a one stop shop for all business, process requirements from Digital Banking applications. This position interfaces between business, technology and IT vendors for developing IT solutions for business needs, with the foll
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