JC Home Connect Master Supervisor Metro Jobs in New Delhi at Reliance Jio Infocomm Limited

Last Updated: Aug 15, 2021 05:10 IST

JOB DETAILS

Company Name
Reliance Jio Infocomm Limited
Job title
JC Home Connect Master Supervisor Metro
Education
Location
Experience
2-5 Years
Salary
Not Mentioned

Job Profile


Job Description :

  • Job Responsibilities :

    1. Drive home connect and care operations in the assigned territory
    2. Source and train technicians by teeing up with target colleges
    3. Conduct classroom and on the job trainings for technicians
    4. Mentor and guide technicians to enhance productivity
    5. Ensure zero defect execution of home connect activity
    6. Drive home connect installation and fault repair related SLA
    7. Ensure customer satisfaction
    8. Ensure adherence to processes as per company defined SLAs
  • Skills & Competencies :

    1. Product service knowledge
    2. Knowledge of IT tools usage
    3. Speak local language
    4. Planning and organizing skills
    5. Team Management Skills
    6. Execution excellence
    7. Communication skills
    8. Coaching skills
    9. Customer focus

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OTHER DETAILS

Key skills
Operations, Customer Satisfaction, product service , Team Management, Customer Focus
Industry
Telecom
Summary
Job Description : * Job Responsibilities : 1. Drive home connect and care operations in the assigned territory 2. Source and train technicians by teeing up with target colleges 3. Conduct classroom and on the job trainings for techni
Last Date
2021-09-22

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