Production Support Specialist Jobs in Across India at Standard Chartered

Last Updated: Mar 11, 2021 05:10 IST


Company Name
Standard Chartered
Job title
Production Support Specialist
Technology Engineer, Software Engineer/ Programmer, VP/ Head - Technology
0-50 Years
Not Mentioned

Job Profile

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It%27s about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We%27re committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

  • This role is part of technology production support for critical finance regulatory reporting system (application) in Bank
  • Oracle PL/SQL development %26amp; support expertise along with working knowledge of Linux scripting %26amp; batch scheduler (Control-M preferable).

  • Role expectation: -
  • L1/L2 production support - monitoring batch activities, handling technical queries / issues.
  • Need to work on shift-based activities
  • On regular basis check on support mails or tickets or JIRA and work on each item assigned
  • Handle data quality queries from users, work extensively on PL/SQL code analysis to resolve the issue
  • Identify %26amp; Automate the various manual tasks in day to day production support
  • Understand the functional usage of the application and work closely with business stakeholders clarifying their queries
  • Maintain various support documents / KPIs like SLA, OLA, ASRM, runbook, etc
  • Adhere to Bank's policies %26amp; procedures
  • Work closely with DEV team to get transition on new projects
  • Raise defects to L3 team on repeated issues.
  • Follow Agile tools/process wherever possible

  • Our Ideal Candidate

    Skills Profile

    Functional/Technical Skills

    Skill Proficiency Level (Introductory/ Core/Advanced/ Expert) *
    Oracle - PL/SQL, SQL
    Batch Scheduler tools
    Operating systems - Linux %26amp; Windows
    Scripting (Shell, PL/SQL,)
    Support system interface
    Process standards
    Systems documentation
    Systems integration
    Behavioral Skills
    Skill Proficiency Level
    Analytical and problem solving
    Stakeholder Management
    Planning and Organization
    Group policies and processes
    Specific Skills

  • Oracle PL/SQL, Unix, Batch scheduler (Control-M).
  • Exposure to new age technologies like python, micro services, etc are an added advantage

  • Apply now to join the Bank for those with big career ambitions.

    To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.


    Key skills
    Production Support Specialist
    Banking/ Accounting/ Financial Services
    About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It%27s about showing how you emb
    Last Date

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