Production Support Specialist Jobs in Across India at Standard Chartered

Last Updated: Mar 11, 2021 05:10 IST

JOB DETAILS

Company Name
Standard Chartered
Job title
Production Support Specialist
Role
Technology Engineer, Software Engineer/ Programmer, VP/ Head - Technology
Education
Location
Experience
0-50 Years
Salary
Not Mentioned

Job Profile



About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.


To us, good performance is about much more than turning a profit. It%27s about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.


We%27re committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.


The Role Responsibilities


  • This role is part of technology production support for critical finance regulatory reporting system (application) in Bank
  • Oracle PL/SQL development %26amp; support expertise along with working knowledge of Linux scripting %26amp; batch scheduler (Control-M preferable).

  • Role expectation: -
  • L1/L2 production support - monitoring batch activities, handling technical queries / issues.
  • Need to work on shift-based activities
  • On regular basis check on support mails or tickets or JIRA and work on each item assigned
  • Handle data quality queries from users, work extensively on PL/SQL code analysis to resolve the issue
  • Identify %26amp; Automate the various manual tasks in day to day production support
  • Understand the functional usage of the application and work closely with business stakeholders clarifying their queries
  • Maintain various support documents / KPIs like SLA, OLA, ASRM, runbook, etc
  • Adhere to Bank's policies %26amp; procedures
  • Work closely with DEV team to get transition on new projects
  • Raise defects to L3 team on repeated issues.
  • Follow Agile tools/process wherever possible


  • Our Ideal Candidate

    Skills Profile

    Functional/Technical Skills

    Skill Proficiency Level (Introductory/ Core/Advanced/ Expert) *
    Oracle - PL/SQL, SQL
    Advanced
    Batch Scheduler tools
    Core
    Operating systems - Linux %26amp; Windows
    Core
    Database
    Advanced
    Infrastructure
    Core
    Scripting (Shell, PL/SQL,)
    Advanced
    Support system interface
    Core
    Process standards
    Core
    Systems documentation
    Advanced
    Systems integration
    Advanced
    Behavioral Skills
    Skill Proficiency Level
    Analytical and problem solving
    Core
    Communication
    Core
    Teamwork
    Core
    Coaching
    Introductory
    Stakeholder Management
    Core
    Planning and Organization
    Core
    Group policies and processes
    Introductory
    Specific Skills

  • Oracle PL/SQL, Unix, Batch scheduler (Control-M).
  • Exposure to new age technologies like python, micro services, etc are an added advantage



  • Apply now to join the Bank for those with big career ambitions.


    To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.



    OTHER DETAILS

    Key skills
    Production Support Specialist
    Industry
    Banking/ Accounting/ Financial Services
    Summary
    About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It%27s about showing how you emb
    Last Date
    2021-04-16

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