Project Manager Jobs in Across India at Standard Chartered

Last Updated: Apr 21, 2021 05:10 IST


Company Name
Standard Chartered
Job title
Project Manager
Technology Engineer, Software Engineer/ Programmer, VP/ Head - Technology
0-50 Years
Not Mentioned

Job Profile

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It%27s about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We%27re committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.


A skilled and experienced project professional who manages the end to end project plan, coordinating activities across all resources necessary to deliver the project including change management activities. The PM is responsible for:
  • Complying with the Project Governance Policy and the Project Management Standards, and ensuring staff working on the project are aware and complying.
  • Ensuring Clarity is up to date including project static, RAG status, key milestones, financials, risks, dependencies, issues and resource forecasts. Ensure they are tracked and reported to the Project Steering Committee (PSC) [or equivalent for smaller value projects].
  • Setup of the Project Working Group (PWG) / Workstreams, meeting preparations and securing the necessary technology decisions / approvals.
  • Preparing quality PWG materials (terms of reference, packs, minutes etc) with appropriate content.
  • Managing the day-to-day running of the project and execution against the Project Management Plan (PMP).
  • Reporting RAG status to Process Governance Committees (PGCs) / Function Operational Risk Committees (FORCs).
  • Implementing project closure.

[On projects where there is a Business Project Manager, the role holder will fulfil the role of Technology Delivery Managing, managing all technology delivery activity for the project, coordinating all technology resources (across Engineering, Development, GTM Testing, GIS, Production Support, etc) and executing the responsibilities outlined below as they relate to the technology work stream. The Senior Project Manager is the single point of contact for the technology work stream].

  • Responsible to deliver technology solutions in line with organizational standards.
  • Engage the (ITO) User Experience Team when requirements are being defined.
  • Develop the PMP for review and maintain over the lifecycle of the project.
  • Develop and maintain a detailed project plan (in Clarity, Open Workbench and/or MS Project).
  • Report progress against key milestones and deliverables at each PWG meetings.
  • Escalate key risks to PSC in time.
  • Ensure high quality and measurable exit criteria are established for project deliverables so governance and controls can be applied, and any deviations tracked accordingly.
  • Review delivery status against PED commitments in Closure Report (with Accountable Executive). Participate in post implementation reviews and share lessons learned.

  • Set up, organise and participate in Project Working Groups (PWGs) with the all stakeholders to drive project deliverables effectively.
  • Ensure meetings are run on a regular basis (in line with the terms of reference) and that actions and minutes are captured and circulated in a timely manner. Prepare materials for Committees and other key meetings, as required.
  • Maintain / update project details in Clarity using PED content as the baseline. Populate with key project milestones, impacted processes, systems and countries, project financials and benefits, key project staff including AE, PM and work stream leads and High probability / High impact Risks and High impact Issues in line with the stipulated operating rhythm.
  • Submit a weekly status report in Clarity, on time and to the requisite quality.
  • Ensure RAG status is reported to PRC, PGC(s)/FORC(s) at least quarterly, and monthly if Amber for 3 or more months.
  • Act as the single point of contact for stakeholders on all technology matters relating to the project. Work collaboratively with a range of stakeholders (including third parties) across the project lifecycle, managing delivery of and providing direction within the project. Key stakeholders will include Function / Product Heads and Technology Heads / Teams.
  • Maintain register of Change Requests and cumulative impact on time, cost and benefits.
  • Ensure the project is closed in Clarity.

  • Establish and maintain top Risks, Issues and Dependencies in Clarity (using PED as baseline).
  • Manage mitigation / remediation plans.
  • Escalate top RAIDs, and changes/closure of Top Risks/Issues, to PSC.
  • At project closure, ensure outstanding issues have an owner in BAU and any outstanding external Dependencies are closed out.

  • Ensure financial discipline in project budgeting, forecasting and expenditure, managing against the approved budget in the PED. The PED may request approval for the full amount budgeted, or a portion, to deliver more certain requirements in a shorter duration.
  • Maintain project financials including dedicated resource costs (business, function, ITO, external) per key deliverable.
  • Ensure financials (Actual and Forecast) are updated in Clarity, in line with the stipulated operating rhythm.
  • Ensure detailed project financial reporting to PSC includes Cash and P%26amp;L; Budget, Actual %26amp; Forecast.
  • Manage timesheet entry and accruals. Ensure timesheets are submitted in Clarity by project team members every Friday and before month-end.
  • Manage Financials and Accruals and finalise at project closure. Ensure any ongoing BAU support (flow through) costs are passed through to Production Support team.

  • Manage technology design and build, ensuring end users are engaged (where appropriate) and the technology solution takes the user into account, standardises the experience across applications and adheres to UX principles and standards.
  • Schedule and conduct quality reviews of key project deliverables (PMP, BRD, FSD, technical design, etc) and ensure ITO and Group Standards are met for all technology deliverables.
  • Prepare stakeholder matrix covering roles and responsibilities and who will approve project deliverables; maintain in the PMP. Agree go live / release process (Go/No Go etc) with PM (coordinating relevant stakeholders in technology).
  • Ensure key specification docs (BRD, FSD) are approved as per stakeholder matrix.
  • Ensure the solution architecture and designs are defined and agreed, and conform to architectural standards.
  • Ensure all stages of the technology work stream are verified and signed off.
  • Ensure traceability between business requirements, functional and technical design and system testing to release.
  • Ensure robust test planning as per SDF - appropriateness and completeness of test conditions and cases, SIT plan and SIT final report and release impact analysis
  • Ensure key project artefacts are stored (and appropriately maintained and protected) in the Project Document Repository (PDR) and are audit ready.

  • Identify Critical Processes impacted by project and record in PED.
  • Engage stakeholders early for Communications Plan, Training, Commercialisation, etc.
  • Develop and execute Communications, Training and Commercialisation Plan.
  • Assess readiness for change in Business/ Function/ Country.
  • Ensure a defined transition plan and support model is in place.
  • Ensure System Readiness Acceptance (SRA) completed and Production Support accept delivery.
  • Ensure relevant (technology) resources are trained on the application changes.
  • Manage post cutover support (e.g. issue fixes) and ensure smooth transition to BAU.

  • Develop Resourcing and Training plan for project headcount. Obtain requisite approvals and ensure resources (with the right capabilities) are secured across business, function and ITO and are assigned appropriate tasks / responsibilities. Where resourcing constraints are identified, engage relevant stakeholders to ensure adequate resources with appropriate skills and experience are deployed.
  • Manage the onboarding / offboarding of technology resources for the project.
  • Manage priorities, having regard to resource constraints.
  • Report actual versus required resources to the PSC on a regular basis. Maintain and report resource forecast with monthly granularity.

  • Engage with Procurement to select supplier(s).
  • Ensure formal agreement of contracts before starting work.
  • Manage supplier delivery and performance throughout the project. Ensure all matters relating to technology vendors are managed by ITO only (the Business must not contact technology vendors directly).
  • Ensure all invoices are paid.
  • Ensure supplier contracts are stored in PDR.

  • Ensure the benefits plan is periodically reviewed by the AE, and is reviewed and re-forecasted when a Red Pack is raised.
  • Assist with benefits realisation ownership handover at project closure.

  • Engage the Technology Council and Enterprise Change Governance.
  • Critical process owners (or rep) approve Business Requirements and conduct an operational risk OR) assessment and seek approval from Risk Control Owner (RCO) and OR. PGCs/FORCs may sign-off in place of POs for Property or Information Technology %26amp; Operations (ITO) projects for the installation of standard platforms.

  • Take personal responsibility for understanding the risk and compliance requirements of the role.
  • Ensure that internal processes, standards, risk and compliance requirements are adhered to for each project managed (including procurement, privacy, security, regulatory and audit requirements).
  • Embed the Group's values and code of conduct to ensure that adherence with the highest standards of ethics and compliance with relevant policies, processes and regulations among employees form part of the culture.
  • Ensure compliance with all governance frameworks where there are direct touch points with them or any subsequent downstream influence from the ITO Team.
  • Lead through example, building an appropriate (team) culture and values. Set appropriate tone and expectations with team and stakeholders, and work in collaboration with risk and control partners.

  • Extensive experience and a track record of success in managing projects of complex, large scale IT projects within a large, rapidly changing environment. Experience and deep understanding of SDLC and waterfall methodology (preferably Agile too). Some time spent operating at the Group level of a sizable international (financial services) company would be an advantage.
  • Governance, Oversight and Controls: Proven ability to plan and prioritise an extensive and complex set of issues and drive multiple agenda. Has a strong understanding of the operational environment, processes and controls needed to execute requirements.
  • Has excellent attention to detail and accuracy.
  • Strong communication skills - oral, written and presentation.
  • Pragmatic, customer-focused approach. Expert problem solving and solution finding skills, with a proven ability to manage / influence senior leaders and challenge appropriately.
  • Market Knowledge: awareness and understanding of the wider business, economic and market environment in which the firm operates.
  • Business Strategy and Model: awareness and understanding of the firm's business strategy and model appropriate to the role.
  • Financial Management and Control: proven experience in managing project finances (forecasting, actuals, accruals), identifying key issues based on financial information and putting in place appropriate controls and measures.
  • Proven experience in managing external vendors.
  • Risk Management and Control: proven ability to identify, assess, monitor, control and mitigate risks. Also, an awareness and understanding of the main risks facing the firm and the role the individual plays in managing them.
  • A proven ability to work independently and make balanced judgments / decisions.
  • A credible, commercially-astute, results-driven professional. Takes ownership to deliver, with a high level of flexibility and a preparedness to 'roll up his/her sleeves' to get the job done.
  • A team player; multi-culturally aware with proven success working with cross-functional project teams in global service delivery model (with onshore and offshore resources). Proven ability to create a strong network.
  • Adept at using MS Word, Excel, PowerPoint and Project.

  • Certification in Project Management (e.g. PMP, Prince2).
  • Knowledge / experience of Agile, including Scrum.
  • Proficiency in tools such as Clarity, Jira and SharePoint.
  • Knowledge of the regulatory landscape and how it is affecting large financial institutions.
  • Experience of working in Technology and an awareness and understanding of technology trends.

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.


Key skills
Project Manager
Banking/ Accounting/ Financial Services
About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It%27s about showing how you emb
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