ServiceNow Engineer Jobs in Across India at Standard Chartered

Last Updated: May 20, 2021 05:10 IST


Company Name
Standard Chartered
Job title
ServiceNow Engineer
Technology Engineer, Software Engineer/ Programmer, VP/ Head - Technology
3-6 Years
Not Mentioned

Job Profile

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It%27s about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We%27re committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

  • As a ServiceNow Engineer, you will have the opportunity to take on unique challenges and collaborate with stakeholders and internal project teams - applying strategic thinking and guiding our stakeholders on optimal use cases across the ServiceNow platform.
  • The ServiceNow Engineer is an integral part of the ServiceNow Centre of Expertise organization and a stakeholder facing representative of the team. The ServiceNow Consultant is responsible for ensuring that the ServiceNow products implemented are well maintained to meet or exceed a stakeholder's reasonable expectations of the solution's technical and business benefits.
  • The ServiceNow Engineer holds Technical responsibility for applications across the delivery of our ServiceNow Centre of Expertise engagements and for maintenance of the ServiceNow production pipeline. This includes control of technical scope, adherence to scope and implementation in-line with best practice across all engagements.

Roles and Responsibilities
  • Actively listens, respecting others point of view and takes ownership of contributing the required input whilst demonstrating strong communication skills (written, interpersonal and presentational) appropriate for both a Business and Technical audience, clarifying own understanding and that of others.
  • Act as a technical team lead to coach and mentor the team members on ServiceNow platform
  • Interact with stakeholders to understand and develop the high-level approach and goals
  • Collaborate in an agile, multi-disciplinary team
  • Operate in a DevOps delivery model
  • Translate requirements into workable systems, using best practice solutions
  • Work with stakeholders to design an appropriate data architecture and technical process flow
  • Build and unit test the required functionality
  • Participate in end-to-end testing of the functionality
  • Create relevant documentation
  • Support and maintain the built solution
  • Perform day to day administration of the ServiceNow tool
  • Maintain the integrity of the ServiceNow tool across production and non-production environments, including:
  • Manage systems changes through established change request process %26amp;provide status reports to the relevant parties.
  • Respond promptly to incident, investigate %26amp; provide temporary %26amp;/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
  • Conduct root cause analysis %26amp; implement pro-active measures. Monitor effectiveness of implemented measures.
  • Monitor %26amp; measure the performance %26amp; availability of systems proactively; implement corrective actions identified to improve performance %26amp; availability.
  • Assisting in troubleshooting patch / release management issues
  • 3+ Years working experience with one or more of the following ServiceNow applications: SAM, HRSD, GRC, VRM, ITBM, Security Operations, ITSM
  • Create, update and retire entries in the Service Catalog, or co-ordinate the activities of other Service Catalog administrators

  • Create and maintain end user self-service portals using the ServiceNow Service Portal application
  • Designing the website%27s visual imagery and ensuring it%27s in line with company branding policy or the requirements
  • Draw up sample page layouts, including text- and colors
  • Create images and graphics for use on the site

Required Skills:
  • ServiceNow Certified ServiceNow Administrator
  • Ability to grasp new concepts easily
  • A strong understanding of Computer Science fundamentals
  • 3+ years' experience in ServiceNow as a System Administrator or similar responsibility
  • 5+ years of professional experience in JavaScript
  • Excellent proficiency in HTML, CSS, HTTP, REST API design, and security
  • Experience with Angular JS, Bootstrap, HTML5, SaSS.
  • Core understanding of workflow-based application design patterns
  • Working knowledge of relational databases
  • Relevant IT architecture experience
  • Understanding and experience with agile software development methodologies (e.g. Scrum)

Obtained Any of the Following Training:
  • ServiceNow System Administrator
  • ServiceNow Scripting
  • ServiceNow Advanced System Administrator
  • ServiceNow Application Creation
  • ServiceNow Service Portal Administration

Preferred Skills:
  • ServiceNow Certified Implementation Specialist
  • Web Services integration experience, especially REST
  • Strong understanding and professional experience of Bootstrap, AngularJS v1 and Sass
  • Demonstrable basic graphic design skills with a strong portfolio

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.


Key skills
ServiceNow Engineer
Banking/ Accounting/ Financial Services
About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It%27s about showing how you emb
Last Date

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