Team Leader, Financial, Cheque clearing migration Jobs in Across India at Standard Chartered

Last Updated: Jul 24, 2021 05:10 IST

JOB DETAILS

Company Name
Standard Chartered
Job title
Team Leader, Financial, Cheque clearing migration
Education
Location
Experience
4-7 Years
Salary
Not Mentioned

Job Profile



About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It%26#39;s about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We%26#39;re committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.


The Role Responsibilities
Domain Capabilities %26ndash;
Product / Domain Knowledge



    • Possesses interpretive knowledge on the domain and works from the operations and technology perspective.

    • Complete understanding of risk points in the product

      • The risk of not processing customer service requests on time is to be well known

      • The risk of not processing due to technical failure to be handled well and must be informed to the concern

      • The risk of not aware of the regulatory requirement

      • As and whenthere is a change in procedure advised by country, share it with Unit Manager to socialise the same with the entire team to ensure adherence

      • Must be able to interpret the local guidelines and policies and apply to the current process

      • Understand the technical aspect of the TP system and guide the initiator accordingly to ensure end customer is not affected



    • Route exceptions in processing to Unit Manager to take a call accordingly

    • An awareness of linkages with other products/ process, linkages with various systems, hub resources and country resources.

      • Able to look at the larger picture where a complete understanding of the linkage to processes to various products cutting across systems / sub systems is identified to optimise the utilisation of resources



    • Able to relate how each one of it impacts and correlate to each other.




Process Management



    • Identify and share it with Unit Manager to eliminate process waste (excessive movement %26amp; transportation, wait time, defects, underutilized people/resources %26amp; non value added processing steps).

      • Reduce queries from CPC analysing the recent data



    • Ensure updated DOI%26rsquo;s and end to end system / process manual on a regular basis

      • Ensure that all processes executed are captured in DOI

      • Ensure that any non value added process / checking in the DOI is reviewed completely and if found to be non productive, highlight the same to country and follow up for removal of such process from the DOI

      • Ensure processing is in line with Group policies and procedures and DOI

      • Sharing of best practices between Countries processing





  • Ensure Self and team members Upholds the Values of the Group and Company at all times

  • Ensure Bank%26rsquo;s compliance obligations (Statutory/Group/Local Authorities including submission of returns) are met

  • Ensure sufficient back up is there for each staff

  • Ensure team members are corss trained in other process/markets handled by the larger teams

  • To inform the top management at the appropriate time at times of emergencies so that corrective action can be taken at the right time


Risk Management

  • Analyses, interprets and monitors operations risk and work with team manager to mitigate suitably

  • Able to anticipate and detect fraud and take preventive measures keeping the global fraud environment in mind.

  • Establish prevention and detection internal controls with an end-to-end perspective (from transaction to customer), which address potential risks of inefficiency, ineffectiveness, fraud, abuse or mismanagement

  • Use of internal/external audit findings to further improve service excellence

  • Promote %26amp; enable a culture of audit readiness at all times in order to ensure no failed audits

  • To report Unit%26#39;s OR issues and losses to the Unit manager

  • To adhere to the agreed KCSA plans and approach

  • To identify and report all exceptions on non compliance with standard controls

  • To identify and report all weaknesses inherent in the standard controls

  • To maintain proper record keeping on all KCSA related activities

  • To maintain independence in the conduct of KCSA, i.e. not selecting and reviewing sample of self-performed transactions

  • Escalation %26ndash; Keep Unit Manager advised of the regular operations and in particular, escalate exceptional occurrences, to enable appropriate action as well as report extraordinary occurrences and Corrective and preventive actions taken.

  • Ensure that staff is fully conversant with the compliance requirements

  • To archive records as per timeframes advised in the Procedure Circular/DOI and ensure destruction in a timely manner

  • To ensure all Manadatory E-Learning and Certification by team members are completed within due date


Behavioural Capabilities
Precision Accuracy

  • Executes tasks and assignments accurately

  • Possesses ability to differentiate between quality and excellence in the real time BAU activities

  • Create an error free culture by leveraging behavioral recognition, system requirements and other pressure points

  • Create a collaborative mindset towards driving quality work.


Client Centric

  • Instills a strong internal and external customer mindset in the team by setting service quality standards.

  • Takes ownership of team goals in addition to their own

  • Understands customer%26rsquo;s requirements, able to apply them and guide others

  • Understands the relative strength of each customer segment%26rsquo;s priorities and requirements

  • Able to generate and implement improvement ideas for error free processing and better customer service

  • Is able to serve customer within boundaries of policies and procedures without compromising on mandated procedures/ change process model


Communication

  • Clearly articulates and confidently expresses ideas and arguments

  • Listens well and offers positive and creative solutions

  • Ability to communicate in a collaborative manner without conflicts

  • Be able to give open and honest communication to demonstrate ethical leadership with integrity

  • Demonstrates presentation skills

  • Provide clear and specific guidelines to team members on any process change or any other actionable.


Problem Resolution

  • Uses sound judgment in solving unexpected problems

  • Able to suggest quick workarounds to handle problems

  • Able to identify and highlight problems and identify/implement actions to resolve same.

  • To be able to Analyse Pass 1 and Pass 2 errors and take corrective action to prevent recurrence


Our Ideal Candidate

  • Communication skills

  • Multi Tasking

  • Decision Making

  • Should have basic product knowledge of Liability and Lending Products

  • Work experience for at least 4 years in Cheque Clearing activity is a pre-requisite



Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.

Apply to More than 1000+ new jobs in your city

OTHER DETAILS

Key skills
Team Leader, Financial
Industry
Banking/ Accounting/ Financial Services
Summary
About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It%26#39;s about showing how you e
Last Date
2021-08-01

Alert : FreshersLIVE Employees will not call any candidates towards Job Offer or Job assistance. FreshersLIVE will never charge any candidates for Jobs. Please be aware of fraudulent calls or emails. Please write to [email protected] for any assistance.
Disclaimer: This Job is auto-published from MonsterIndia. For any issues with above Job Posting, please contact MonsterIndia

Apply Various Job Roles on Fresherslive.com

Job Role Apply Link
Other Roles Other Roles Jobs 2021 (57378 Vacancies)
Anganwadi Worker Anganwadi Worker Jobs 2021 (50491 Vacancies)
Software Software Jobs 2021 (26944 Vacancies)
Trainee Trainee Jobs 2021 (25644 Vacancies)
Programmer Programmer Jobs 2021 (22010 Vacancies)
Trained Graduate Teacher Trained Graduate Teacher Jobs 2021 (14909 Vacancies)
Designer Designer Jobs 2021 (10366 Vacancies)
Application Engineer Application Engineer Jobs 2021 (9858 Vacancies)
Sub Inspector Sub Inspector Jobs 2021 (9621 Vacancies)
Pre Primary Teacher Pre Primary Teacher Jobs 2021 (8393 Vacancies)
Customer Service Executive Customer Service Executive Jobs 2021 (7740 Vacancies)
Auxiliary Nurse Midwifery Auxiliary Nurse Midwifery Jobs 2021 (5000 Vacancies)
Development Officer Development Officer Jobs 2021 (4396 Vacancies)
Gramin Dak Sevak Gramin Dak Sevak Jobs 2021 (4368 Vacancies)
Assistant Assistant Jobs 2021 (3934 Vacancies)
Specialist Specialist Jobs 2021 (3762 Vacancies)
Apprentice Apprentice Jobs 2021 (3606 Vacancies)
Business Development Manager Business Development Manager Jobs 2021 (3060 Vacancies)
Health Officer Health Officer Jobs 2021 (2850 Vacancies)
General Medical Officer General Medical Officer Jobs 2021 (2632 Vacancies)
View More Jobs By Role (1 lakh + vacancies)

Fresherslive.com has taken maximum steps to ensure that the job posting is genuine. This Job posting was made by the company/recruiter directly and exclusively on Fresherslive.com. If the recruiter is charging any Fees from the job seekers, please write to us at [email protected] / [email protected].