The HDFC Bank Limited Jobs 2022 Apply Online Customer Service Executive-RAO vacancy Jobs in Across India - News

The HDFC Bank Limited Jobs 2022 Apply Online Customer Service Executive-RAO vacancy Jobs in Across India was updated on 1st July 2021​, Candidates can apply online @fresherslive.com

Last Updated: Jul 01, 2021 05:10 AM | FL Admin

The HDFC Bank Limited Jobs 2022 Apply Online Customer Service Executive-RAO  vacancy Jobs in Across India - News
Customer Service Executive-RAO Job Vacancy in Across India apply The HDFC Bank Limited Jobs 2022

The HDFC Bank Limited Careers 2022 Notification Overview

JOB DETAILS

Company Name
The HDFC Bank Limited
Job title
Customer Service Executive-RAO
Education
Experience
1-3 Years
Salary
Not Mentioned

Job Profile


Job Description :
Job Responsibilities(JR) : 6 8 Areas Actionable (4-6)Post disbursement Customer Service Activities To provide services to Retail Asset customers post disbursement of loans. Timely and accurate resolution of Customer Complains and queries. To meet the agreed TATs ( as per SLA document) for all customer service like Foreclosures, issuance of NOCs and other activities of CSD To ensure that processing is done without any errors and within prescribed TATs To ensure adequate/appropriate infrastructure at Customer Service Centers. To ensure complete 5S is implemented and maintained at CSD. To focus on productivity and achieve efficiency levels as desired by senior management Ensure that agreed control processes and procedure are implemented to identify and mitigate risks in his/her area of responsibility. Aim for Nil Operational Errors. To ensure excellent rating in QIG audit.Process Excellence and Enhancements Identify and recommend measures to check unproductive volumes and cases of potential misuse of the banking systems Suggest gaps in processes, if any, and changes required to address such gaps. To take up projects at regional level.Punctuality, discipline, attendance & training, Complaint management To maintain punctuality, discipline and office decorum at all the time. Ensure attendance is marked on daily basis through proper channel. Ensure that all Processes followed at Branch Operations are as per Standard Operating Procedures laid down in the Operations Manual. Ensure password sharing policy adhered to. To ensure clean and hygienic environment in the Branch.SkillsBanking Product & Process KnowledgePlanning and Organizing SkillsCommunicationKnowledge of Competition & Current trends in financial Industry.

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OTHER DETAILS

Key skills
Customer Service Executive-RAO
Industry
Banking/ Accounting/ Financial Services
Summary
Job Description : Job Responsibilities(JR) : 6 8 Areas Actionable (4-6)Post disbursement Customer Service Activities To provide services to Retail Asset customers post disbursement of loans. Timely and accurate resolution of Customer Complains and qu
Last Date
2021-08-28

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