NOC Manager Jobs in Other International at Thiran Traction Infotech

Last Updated: Aug 15, 2021 05:10 IST


Company Name
Thiran Traction Infotech
Job title
NOC Manager
5-10 Years
Not Mentioned

Job Profile

Job Responsibilities:
* NOC Team, SLM Team, Management & Employee Motivation
* Responsible for NOC and Radio network escalations
* Responsible for NOC and Radio network Reporting
* Responsible for NOC Budgeting
* Ensures Escalation control and management for Network events
* Ensures NOC Tools capability needs
* Ensures NOC processes and procedures are enforced, regularly reviewed and updated
* Ensures NOC operational performance levels to SLA/OLA applicable
* Supports 3rd Party SLA Management
* Liaises with NOC subcontractors & 3rd parties
* Liaison for escalated NOC and SLM Radio Network matters
* Undertake special assignments to resolve Network Operations issues
* Ensures security of the Network; and NOC premises
* Outage Reporting and management of follow-up actions
* Provides NOC daily, weekly and monthly reports for Management and Customer teams
* Responsible for 2nd level support on all escalated incidents by analyzing faults, troubleshooting, researching existing knowledgebase articles/known issues and responsible for initiating and managing escalation to vendor L3 support.
* Review cases for technical complexity and make recommendations to team members with regards escalation according to MS best practices and in accordance to agreed SLA.

Work Experience Required

* 5 years' Experience in NOC management including Fault, Performance, Configuration, Change Management and OSS administration.
*Experience in any of the following domains such Radio Networks, Cloud Architecture, cybersecurity architecture, security engineering, network engineering, systems engineering, IP transport, and IPMPLS

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Key skills
IT/ Computers - Hardware & Networking
Exp: 5+ yrs Skills: NOC Work Location: Qatar Salary 14000 QAR
Last Date

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