Assistant Manager_SrEngineer_SOM_Pune Jobs in Across India at Vodafone

Last Updated: Jun 23, 2021 05:10 IST

JOB DETAILS

Company Name
Vodafone
Job title
Assistant Manager_SrEngineer_SOM_Pune
Role
Education
Location
Experience
3-6 Years
Salary
Not Mentioned

Job Profile


Job Description :



Description


Role Purpose
- Post Production support & Bug fixing incl. minor CR development.
- Should be familiar with Amdocs products like CRM, OMS, SOM, ODO etc. (version 8.2 & above)
- Should be able to analyze the production issues by scanning the log files/code walk-thru.
- Should be familiar with development activities using agile methodology and automation scripts.
- Managing the system KPI/SLA
- Creation of scripts to automate the processes (shell scripting, python)
- very strong understanding of CRM/OMS/SOM/ODO architecture and the integration among those applications.
- Provide support to projects and testing.
- Provide support during the minor/major release.
- Able to write scripts using SQL, PL/SQL while fixing the data in CRM/OMS/SOM DB.
- Should have at least 3 years experience in production support activities for CRM/OMS applications.
- Experience in Fixed Line of business is an added advantage.
Accountabilities, Competencies & KPIs
- Suggest improvements in the existing process to reduce the order fallouts.
- Able to liaise with other support teams in resolving the complex issues.
- Adherence to processes and standards defined
- Ensure high system availability #_VOIS
.

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OTHER DETAILS

Key skills
Assistant Manager_SrEngineer_SOM_Pune
Industry
Telecom
Summary
Job Description : Description Role Purpose - Post Production support & Bug fixing incl. minor CR development. - Should be familiar with Amdocs products like CRM, OMS, SOM, ODO etc. (version 8.2 & above) - Should be able to analyze the production
Last Date
2021-08-20

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