Vodafoneidea Jobs 2022 Apply Online AGM - Quality Projects PF vacancy Jobs in Across India - News

Vodafoneidea Jobs 2022 Apply Online AGM - Quality Projects PF vacancy Jobs in Across India was updated on 23rd September 2022​, Candidates can apply online @fresherslive.com

Last Updated: Sep 23, 2022 05:10 AM | FL Admin

Vodafoneidea Jobs 2022 Apply Online AGM - Quality Projects PF  vacancy Jobs in Across India - News
AGM - Quality Projects PF Job Vacancy in Across India apply Vodafoneidea Jobs 2022

Vodafoneidea Careers 2022 Notification Overview

JOB DETAILS

Company Name
Vodafoneidea
Job title
AGM - Quality Projects PF
Role
Education
Experience
7-9 Years
Salary
Not Mentioned

Job Profile



Role
Quality Projects Process Factory - Team Member

Function/Department
Customer Service - Corporate

Location
Ahmedabad

No of Position
1

Job Purpose
  • This role has responsibility to work on quality projects across service functions to improve overall efficiency and customer experience.
  • Key areas are defect reductions, Service improvements projects, and enhance customer Experience.
  • Drive large scale projects on systems and processes.


Key Result Areas/Accountabilities
Key Deliverables :
  • Project Management and Execution
  • Drive and own Customer Experience - Analytics, Insighting, Feedback
  • Collaborate with cross-functional teams & partner teams for identification of projects, feasibility analysis, business case creation and program management
  • Track continuous improvement action plans to closure
  • Leadership engagement through regular updates and reviews
  • Project delivery and cost benefit along with time adherence
  • Continuous identification of opportunities to Automate & Digitize


Core Competencies, Knowledge, Experience
  • Knowledge and Subject Matter Expertise around VIL processes, and systems
  • Ability to lead, influence, create and work within cross-functional team environments
  • Comfortable with matrix work environments and a demonstrated experience of managing service partnerships.
  • Technical skills: knowledge of Lean Six Sigma tools


Must have technical / professional qualifications
  • Post Graduate or MBA with a min 7-9 years of experience in customer service role
  • Green Belt / Black Belt certified is preferable


Who can apply
  • Corporate & Circle Colleagues

Apply to More than 1000+ new jobs in your city

OTHER DETAILS

Key skills
AGM - Quality Projects PF
Industry
Telecom
Summary
Role Quality Projects Process Factory - Team Member Function/Department Customer Service - Corporate Location Ahmedabad No of Position 1 Job Purpose * This role has responsibility to work on quality projects across service functions to improve
Last Date
2022-11-20

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