Vodafoneidea Jobs 2022 Apply Online GM - Digital Product Owner vacancy Jobs in Mumbai - News

Vodafoneidea Jobs 2022 Apply Online GM - Digital Product Owner vacancy Jobs in Mumbai was updated on 17th November 2022​, Candidates can apply online @fresherslive.com

Last Updated: Nov 17, 2022 05:10 AM | FL Admin

Vodafoneidea Jobs 2022 Apply Online GM - Digital Product Owner  vacancy Jobs in Mumbai - News
GM - Digital Product Owner Job Vacancy in Mumbai apply Vodafoneidea Jobs 2022

Vodafoneidea Careers 2022 Notification Overview

JOB DETAILS

Company Name
Vodafoneidea
Job title
GM - Digital Product Owner
Role
Education
Location
Experience
6-8 Years
Salary
Not Mentioned

Job Profile



Role
Enterprise Product Owner

Job Level/ Designation
M3

Function / Department
Enterprise / Digital

Location
Mumbai

Job Purpose
  • The Product Owner for Digital Asset represents the business stakeholders and is the voice of the customer guiding individual DevOps teams, responsible for ensuring that the delivery team delivers value to the business according to the outcome vision
  • The role will have one foot in the daily work of the Scrum teams, and one foot in the future. The role will visualize, plan and execute digital products which users love.
  • In the daily routine the role owner will work with teams of engineers, designers, digital marketers, analytics experts and user experience researchers to build the products with which our users engage daily.
  • This role is responsible for the definition of customer-centric items or user stories designed to deliver superior customer experience, business objectives (E.g. leads, orders, sales, service requests) engagement and aligned to the delivery of key business objectives of the organization
  • Design thinking, host empathy, a familiarity with digital operations (logistics, Sales & service Operations), and ability to balance technology with a human touch will be critical for this role.
  • The role has the responsibility of working with relevant cross functional teams in Digital Delivery, IT, Sales, Service, Marketing, CVM, Product as well as external support agencies for end to end delivery of initiatives on digital assets


Key Result Areas/Accountabilities
  • Make digital assets more relevant Make digital journeys/ video tutorials & troubleshooting available & integral (simple, intuitive, error free), inbound and outbound customer interactions/ journeys.
  • Upfront & reinforce Hero Proposition(s), RTBs, Customer Testimonials, capture Customer VoC at every opportunity on our digital assets
  • Develop and define user stories / items and acceptance criteria from the feature and capability roadmap
  • UI/UX, Digital journey design for Enterprise persona
  • Harmonise access & cross-sell/ upsell opportunities across assets
  • Engagement initiatives on digital assets
  • Make Vi embedded in the digital lifestyle of the customer (DITLOC)
  • Rank and prioritize user stories / items and add them to the team backlog for sprint development, conveying a clear vision of what is required to be built
  • Approve the final release plan and accept all deliverables against defined user stories and acceptance criteria
  • Work with Digital Marketing Specialist, Digital Delivery, Digital IT, Enterprise Product/ Segments/ CS/ CVM/ Enterprise Brand and support teams from external agencies to deliver on all Digital asset related initiatives on our digital assets with ownership of end to end delivery
  • KPIs: Digital Sale/Service (vs overall), Cost of sale/service, Penetration, utilization (MAU/ DAU/ Retention/ Repeat Usage/ Bounce to other channels/ Page bounce rates/ Digital TNPS) of digital assets (App/ Platform/Responsive Web/PWA/Content/ etc)


Core Competencies, Knowledge, Experience
  • Strong knowledge and understanding on digital products, digital lead funnel management customer journeys, UI/UX and analytics
  • Servant leader mind-set
  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
  • Knowledge of Agile tools
  • Good communication, BI and advanced MS-excel skills
  • Integrity and process oriented individual
  • Ability to work effectively with and lead cross functional teams


Must have technical / professional qualifications
  • MBA essential
  • Minimum of 6 to 8yrs relevant experience essential in Online/Digital organization.
  • Understanding concept of Agile ways of working


Years of Experience
Min. 10 years' experience

Industries to look from
FMCG, BFSI, Telco, eCommerce

Ideal Organizations to look from
Large digital banks, digital product companies, matured startups, Digital natives such as- Google, facebook, digital marketing agencies and consulting companies

Direct reports
TBD

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OTHER DETAILS

Key skills
GM - Digital Product Owner
Industry
IT/ Computers - Software
Summary
Role Enterprise Product Owner Job Level/ Designation M3 Function / Department Enterprise / Digital Location Mumbai Job Purpose * The Product Owner for Digital Asset represents the business stakeholders and is the voice of the customer guiding
Last Date
2022-12-25

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