Vodafoneidea Jobs 2023 Apply Online GM - Solution Delivery vacancy Jobs in Pune - News

Vodafoneidea Jobs 2023 Apply Online GM - Solution Delivery vacancy Jobs in Pune was updated on 6th January 2023​, Candidates can apply online @fresherslive.com

Last Updated: Jan 06, 2023 05:10 AM | FL Admin

Vodafoneidea Jobs 2023 Apply Online GM - Solution Delivery  vacancy Jobs in Pune - News
GM - Solution Delivery Job Vacancy in Pune apply Vodafoneidea Jobs 2022

Vodafoneidea Careers 2023 Notification Overview

JOB DETAILS

Company Name
Vodafoneidea
Job title
GM - Solution Delivery
Role
Education
Location
Experience
10-15 Years
Salary
Not Mentioned

Job Profile



Role
Lead - SCRM Delivery (Customer Management)

Job Level/ Designation
M3 - General Manager

Function / Department
Solution Delivery - IT (Customer management )

Location
Pune

Job Purpose
  • Ownership of SCRM Roadmap through End-to-End delivery of Projects in Customer Management portfolio and manage big transformation/ integration programs
  • Coordination with multiple partners to arrive at integrated Project Plan for project delivery and driving respective partners to deliver as per agreed milestones through pro-active communication, Daily reviews, Risk Management, Issue resolution, manage escalations and Reporting on progress to internal stake-holders
  • Participation in functional and technical discussions impacting SCRM, Review of Solution Design and approaches with Partner teams ensuring stable and sturdy Solution to be taken ahead for delivery.
  • Explore, propose and drive Modern Delivery techniques like DevOps, Release Automation, Automated Code Review and Continuous improvements in processes to manage business & Technology Partners
  • Continuous reporting and auditing of the delivery items using available Automation Tools like Octane, ITDM etc
  • Analysis, Review and Tracking of L3 Incident Fixes to ensure stable Production system and minimize customer issues
  • Analysis, Review and Tracking of Vendor resource utilization.


Key Result Areas/Accountabilities
  • BAU Demand Deliveries - End to End Management and tracking Project deliveries (Waterfall/ Agile) by conducting regular reviews with Partner teams. Preparation, validation & tracking of project plan (MPP) and ensuring that the project activities are completed as per timelines.

Validate, review and sign-off efforts and approve resource utilization, Build and Deployment planning. Efficient communication with Stakeholders to ensure sync-up on progress of Project deliveries. Analysis, Review and Tracking of L3 Incident Fixes to ensure stable Production system. Review and own the Solution design from SCRM perspective
  • Reviews and Reporting - Active Participation in Weekly Governance forums for Customer Management Portfolio. Proactive Identification, mitigation and closure of risks and issues related to assigned Projects, effective project communication/ presentation to senior management team.
  • Key Initiatives and Programs - Drive critical Initiatives like DevOps, Digitization, Automation & other System improvement programs undertaken by the organization. Be responsible for commitment to timelines and SLAs thus ensuring overall Program milestones are not impacted.
  • Budget - Plan & Manage budget for the SCRM application and be responsible for collaborating with Commercial team for timely PO release, milestone approvals and payments
  • People Management - Allocate, Review and manage work allotment to team members ensuring equal distribution of work, managing outputs and reviewing their performance timely.


Core Competencies, Knowledge, Experience
  • 10-15 years of experience in IT deliveries for BSS-CRM applications.
  • Sound Knowledge of Telecom (preferably CRM & surround applications) domain, e2e business processes and IT mapping across BSS, OSS landscape
  • Experience of working in multi-vendor assignments - thus understanding diverse processes and approaches.
  • Exposure to DevOps, Agile delivery methodologies
  • Strong communications, interpersonal, negotiation skills. Highly competent in Microsoft Project Professional/Excel/PowerPoint/Visio/Word.
  • Graduate/Postgraduate in Technical Streams
  • Technical know-how and skillset for Siebel technology and Architecture would be added advantage


Must have technical / professional qualifications
  • Certifications - PMP/ Prince2/ Scrum Master
  • Good stakeholder-management skills to interface with business users
  • People management skills
  • Effective communication and inter-personal skills
  • Proactive in approach with positive attitude
  • Balanced in handling emergencies
  • Experience in virtual team management, People management skills


Years of Experience
10 -15 years of experience in IT deliveries for CRM applications.

Industries to look from
Telecom, IT

Ideal Organizations to look from
Airtel, JIO, Infosys, Accenture, IBM, TCS, TechM or any other telecom vendor

Direct reports
2

Apply to More than 1000+ new jobs in your city

OTHER DETAILS

Key skills
GM - Solution Delivery
Industry
Telecom/ ISP
Summary
Role Lead - SCRM Delivery (Customer Management) Job Level/ Designation M3 - General Manager Function / Department Solution Delivery - IT (Customer management ) Location Pune Job Purpose * Ownership of SCRM Roadmap through End-to-End delivery o
Last Date
2023-02-13

Alert : FreshersLIVE Employees will not call any candidates towards Job Offer or Job assistance. FreshersLIVE will never charge any candidates for Jobs. Please be aware of fraudulent calls or emails. Please write to [email protected] for any assistance.
Disclaimer: This Job is auto-published from MonsterIndia. For any issues with above Job Posting, please contact MonsterIndia

Apply Various Job Roles on Fresherslive.com

Job Role Apply Link
Head Teacher Head Teacher Jobs 2023 (40506 Vacancies)
Assistant Professor Assistant Professor Jobs 2023 (39857 Vacancies)
Software Software Jobs 2023 (31251 Vacancies)
Programmer Programmer Jobs 2023 (26966 Vacancies)
Associate Professor Associate Professor Jobs 2023 (25736 Vacancies)
Professor Professor Jobs 2023 (23774 Vacancies)
Senior Resident Senior Resident Jobs 2023 (12959 Vacancies)
Store Keeper Store Keeper Jobs 2023 (12862 Vacancies)
Assistant Assistant Jobs 2023 (11831 Vacancies)
Staff Nurse Staff Nurse Jobs 2023 (11749 Vacancies)
Officer Officer Jobs 2023 (10989 Vacancies)
Nursing Officer Nursing Officer Jobs 2023 (10202 Vacancies)
Sub Inspector Sub Inspector Jobs 2023 (9459 Vacancies)
Development Officer Development Officer Jobs 2023 (9404 Vacancies)
Medical Officer Medical Officer Jobs 2023 (8170 Vacancies)
Peon Peon Jobs 2023 (7736 Vacancies)
Cook Cook Jobs 2023 (7588 Vacancies)
Lab Assistant Lab Assistant Jobs 2023 (7393 Vacancies)
Stenographer Stenographer Jobs 2023 (6825 Vacancies)
Lab Attendant Lab Attendant Jobs 2023 (6631 Vacancies)
View More Jobs By Role (1 lakh + vacancies)

Fresherslive.com has taken maximum steps to ensure that the job posting is genuine. This Job posting was made by the company/recruiter directly and exclusively on Fresherslive.com. If the recruiter is charging any Fees from the job seekers, please write to us at [email protected] / [email protected].

Free Job Alert to your Email

Jobs By Qualification