Technical Consultant Systems jobs in Mumbai September 2021 at Z2 Plus Placement and Security Agency Private Limited

Last Updated: Sep 10, 2021 05:10 IST

JOB DETAILS

Company Name
Z2 Plus Placement and Security Agency Private Limited
Job title
Technical Consultant Systems
Location
Experience
2-3 Years
Salary
Rs.600000-1200000

Job Profile


Job Description :

Report to Program Manager / Operations Manager
perform Day to Day Monitoring & Management of Network Devices of Assigned Customers Using Tools
understand and Follow Sop's Ensuring Compliance to Service Level Agreements (sla)
escalate Unresolved Incidents to Next Level
identify Trends and Report to Problem Management
take Initiatives in Learning New Networking Technology & Tools
co-ordination with Customer and Providing Timely Reports Whenever Required.
should Be Able to Provide Support for Hardware and Software Maintenance of Equipment.
should Be Able to Execute Independently all Bau or Approved Configuration Changes for Which Impact Analysis is Done and Method of Procedure is Made Available By L2 Engineer.
should Be Able to Communicate to Any Stakeholders Within Customer other Technical Teams.
should Be Able to Provide all Necessary Logs to Oem Tac for Any Incident Investigation.
should Be Able to Generate Any Pre-defined Reports as per Customer Requirements.

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OTHER DETAILS

Key skills
technical consultation , Operation Management
Industry
Recruitment/ Staffing/ RPO
Summary
Job Description : Report to Program Manager / Operations Manager perform Day to Day Monitoring & Management of Network Devices of Assigned Customers Using Tools understand and Follow Sop's Ensuring Compliance to Service Level Agreements (sla) esca
Last Date
2021-10-18

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