Limitosoft Solutions Pvt Ltd is hiring BPO Executive!!!

Last Updated: Dec 19, 2019 13:18 IST

JOB DETAILS

Company Name
Limitosoft Solutions Pvt Ltd
Designation
BPO Executive
Education
12TH, Any Post Graduate
Location
Andhra Pradesh
Experience
Fresher - 1 years
Salary
Rs.15000 (Per Month)

Job Profile

Job Summary

Job Description for Chat Agent:

Chat agents are excellent communicators with a passion for customer service. Depending on the company they work for, chat agents are required to be knowledgeable in certain areas of specialization, such as e-commerce or software and healthcare. Chat agents with the following skills are preferred:

Customer service u2013 since chat agents work directly with customers to solve end-user issues and answer questions, itu2019s essential that they have strong customer service skills.

Computer literacy u2013 by nature, chat agents perform their day-to-day tasks on a computer. They must be able to easily operate a computer, especially in terms of checking and responding to emails as well as utilizing live chat services and software.

Problem-solving skills u2013 the ability to solve problems is just as integral to a chat agentu2019s work as solid communication skills. When presented with a problem, chat agents must be able to find a solution calmly and efficiently, even if the customer is impatient or disgruntled.

Organization skills u2013 as we mentioned earlier, chat agents are responsible for recording and documenting each question or problem as well as each respective answer or solution. Because of this, chat agents should have strong organizational skills and be able to effectively sort large amounts of information.

Good attitude u2013 though it may go without saying, itu2019s worth noting that the most successful chat agents address customers in an upbeat and positive manner. Even when facing complex problems or difficult questions, itu2019s important that chat agents maintain a good attitude.

Communication: Excellent without any grammatical mistakes.

Typing Speed: Minimum 40 words per minute.

Chat Agent Education and Training: Chat agents are not required to have any level of a college education. Instead, theyu2019re usually required to have a high school diploma, Graduate, or equivalent. Chat agents may also be required to take a typing speed test. Although previous customer service experience is preferred.

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Job Types: Full-time, Temporary

Salary: u20b915,000.00 /month


* Pre-Screening Round(Online Test)

* Screening Round(Online Test)

* Communication Round(Online Test)

* Customer Service Round(Online Test)

* Telephonic Round

All the test series are not on the same day to the gap is usually 36-72 hours.


Job Type: Full-time


Salary: u20b915,000.00 /month

OTHER DETAILS

Total Vacancies
10
Job Type
full time
Contact Person
Bharat
Company Address
D.no-2-82, Near Gandhi Bomma Center, Kanuru, Vijayawada, Andhra Pradesh, 520007.
Walkin Date
19-12-2019 To 10-01-2020
Walkin Venue
D.no-2-82, Near Gandhi Bomma Center, Kanuru, Vijayawada, Andhra Pradesh, 520007.
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-- JOB EXPIRED --

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