PowerTech Call Center is hiring Customer Service Manager!!!

Posted On: 07 Sep 2019
Job Details
Company Name
PowerTech Call Center
Customer Service Manager
Any Graduate, Any Post Graduate
Delhi (NCR)
3 - 5 years
Rs.300000 - Rs.450000 (Per Annum)

Job Profile:

Job Summary

  • Customer Retention & Customer Relationship Building, Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.
  • Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
  • Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
  • Establish and maintain effective and cooperative working relationships with dealers and sales.

Required Skills

  • 3-5 years High Volume Corporate Collections, Retention & Customer Relationship experience.
  • Knowledge of Billing and Collections procedures.
  • Accounts Receivable knowledge/experience a plus.
  • Strong attention to detail, goal oriented.
  • Commitment to excellent customer service.
  • Excellent written and verbal communication abilities.

Level of Education: B. Tech, BCA, MCA & CCNA Certified.

Job Location: Delhi.

Age Limit: 30.

Shift Timing: Day Shift.

Other Details
Total Vacancies
Job Type
Full Time
Contact Person
Company Address
New Delhi.
Walkin Date
09-09-2019 To 14-09-2019
Walkin Venue
New Delhi.

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