Radisson Blu is hiring Front Office Associate!!!

Posted On: 31 Dec 2018
Job Details
Company Name
Radisson Blu
Front Office Associate
Fresher - 1 years
Rs.9000 - Rs.10000 (Per Month)

Job Profile:


  1. Register guests and assigns rooms. Accommodates special requests whenever possible.
  2. Assists in pre-registration and blocking of rooms for reservations.
  3. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
  4. Understands room status and room status tracking.
  5. Knows room locations, types of rooms available, and room rates.
  6. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
  7. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
  8. Knows the location and types of available rooms as well as the activities and services of the property.
  9. Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
  10. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
  11. Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
  12. File room keys ( only for manual room key hotels)
  13. Knows how to use front office equipment.
  14. Process guest check-outs.
  15. Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,
  16. Follows procedures for issuing and closing safe deposit boxes used by guests.
  17. Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
  18. Uses proper telephone etiquette.
  19. Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange etc.
  20. Uses proper mail, package, and message handling procedures and record details in the courier Mail Register.

  21. Advise guest of any messages, mail, faxes, etc. received for them.
  22. Inform guest of the room safe and mini-bar key and room key procedures.
  23. Issue parking passes/validate valet parking tickets.
  24. Communicate services and amenities of the hotel to guests.
  25. Obtain proper identification for tax-exempt guests and attach the form to registration card.
  26. Direct Bell Person to escort guest and transport their luggage to the room.
  27. Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
  28. Attends department meetings.
  29. Reports any unusual occurrences or requests to the manager or assistant manager.
  30. Knows all safety and emergency procedures, Is aware of accident prevention policies.
  31. Maintains the cleanliness and neatness of the front desk area.
  32. Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
  33. Advise guest of any messages, mail, faxes, etc. received for them.

Other Details
Total Vacancies
Job Type
Full Time
Contact Person
Rohit Pawar
Company Address
Taj East Gate Rd, Taj Nagari Phase 1, Telipara, Tajganj, Agra, Uttar Pradesh 282001
Walkin Date
Walkin Venue
Taj East Gate Rd, Taj Nagari Phase 1, Telipara, Tajganj, Agra, Uttar Pradesh 282001

Fresherslive.com has taken maximum steps to ensure that the job posting is genuine. This Job posting was made by the company/recruiter directly and exclusively on Fresherslive.com. If the recruiter is charging any Fees from the job seekers, please write to us at admin@fresherslive.com / selvin@fresherslive.com.

FreshersLive - No.1 Job site in India. Here you can find latest 2019 government as well as private job recruitment notifications for different posts vacancies in India. Get top company jobs for both fresher and experienced. Job Seekers can get useful interview tips, resume services & interview Question and answer. Practice online test free which is helpful for interview preparation. Register with us to get latest employment news/rojgar samachar notifications. Also get latest free govt and other sarkari naukri job alerts daily through E-mail.