Shree Kamaakshi Technologies is hiring Network Administrator!!!

Posted On: 25 Apr 2019
Job Details
Company Name
Shree Kamaakshi Technologies
Network Administrator
Any Graduate
Tamil Nadu
3 - 10 years
Not Disclosed

Job Profile:

Job Description

Desired Skills and Experience:

  • 3+ years of network operations experience in supporting medium to large scale network environments, including any of the following:
  • Hands on experience Cisco routers, switches, firewalls – to include configuration changes via CLI
  • Cisco UCCX and CUCM administration
  • VPN/remote access support
  • Proficient use of all Microsoft Office applications
  • Experience working withanITIL based ticketing system tool – Service Now helpful
  • Experience withIT monitoring tools and technologies (LogicMonitor, CA Unicenter, Solar Winds, etc)

Certifications and Licenses:

The following certification is required:

  • Cisco Certified Network Administrator (CCNA)

Additional requirements:

  • Possess strong verbal and written communication skills; be adept at communicating with all levels of technical and non-technical people
  • Ability to understand the Customer’s business objectives
  • Ability to work independently and execute tasks/troubleshoot with a sense of urgency
  • Detail-oriented with the ability to multitask
  • Ability to articulate and speak with clear voice
  • Team player
  • Professional code of conduct
  • Ability to deal with stress
  • Good writing techniques

Administrator’s Responsibilities:

  • Performsin-depth troubleshooting of Cisco network and Voice Network devices
  • Performs troubleshooting with carriers and vendors regarding network hardware and circuit issues
  • Perform UCCX related troubleshooting for and customer phone system incidents
  • Implement change records to permanently fix outstanding network issues
  • Utilizesa variety of technology tools and procedures to respond and resolve internal and external customer issues
  • Ensure that all Service Now incident tickets, change records and service requests are fully documented, planned, resolved, and/or executed on time and per the customer’s expectations and within the agreed Service Level Agreement (SLA)
  • Communicates frequently with engineers/architects,Team Leads, and hardware/software vendors during incident resolution
  • Will create and maintain KB process documentation for change management planning and troubleshooting purposes
  • Manage service requests ensuring adherence to SLAs
  • Assist with cross training of other Tier 2 team members as needed
  • Other duties as assigned

Other Details
Total Vacancies
Job Type
Full Time
Contact Person
Company Address
No17 Ramnagar 7th main road vijaynagar velachery
Last Date
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