Votiko Solutions Private limited is hiring BPO Executive!!!

Last Updated: 17 July 2020

JOB DETAILS

Company Name
Votiko Solutions Private limited
Designation
BPO Executive
Education
Any Graduate, Any Post Graduate
Location
Gujarat
Experience
1 - 2 years
Salary
Rs.15000 - Rs.30000 (Per Month)

Job Profile

Job Description

Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non Voice Process & Technical Support Executive

Skill Set Required

•            Excellent Communication Skills in English

•            Good Understanding ability.

•            The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.

•            He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.

•            Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.

•            His responsibility is to Follow-up with participants within a

Roles & Responsibilities

•            Should be able to answer to emails timely ensuring adherence to the process standards.

•            Follow up customer calls made wherever is necessary

•            Maintain customer satisfaction ratings based on explicit criteria set forth by the company.

•            Attend mandatory training sessions to stay updated on product or company policy changes

•            Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.

•            Input data into the company computer platform to keep each customer record updated.

5 Working Days (Sat-Sun Off)

Salary: ₹15,000 to - ₹30,000.00 /month

Location: Majura Gate, SURAT

Website: - www.votiko.com

If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to [email protected]


OTHER DETAILS

Total Vacancies
20
Job Type
full time
Contact Person
KAJAL
Company Address
International Trade Center Building, C-108 1st, Ring Rd, Majura Gate, Surat, Gujarat 395002
Last Date
2020-08-17
-- JOB EXPIRED --

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