Votiko Solutions Private Limited is hiring Customer Care Executive, Customer Care Representative, BPO Executive!!!

Posted On: 25 Sep 2019
Job Details
Company Name
Votiko Solutions Private limited
Customer Care Executive, Customer Care Representative, BPO Executive
Any Graduate, Any Post Graduate
Ankleshwar, Bharuch, Surat, Valsad-Vapi, Navsari
1 - 3 years
Rs.15000 - Rs.30000 (Per Month)

Job Profile:

International Customer Service Fluent English@ SURAT

Job Description

Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process /Non-Voice Process & Technical Support Executive

Skill Set Required 

• Excellent Communication Skills in English 

• Good Understanding ability. 

• The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.

• Accountable for rendering useful administrative support to other members of the customer care team.

• He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.

• Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.

• His responsibility is to Follow-up with participants within a 

Roles & Responsibilities

• Should be able to answer to emails timely ensuring adherence to the process standards.

• Follow up customer calls made wherever is necessary

• Maintain customer satisfaction ratings based on explicit criteria set forth by the company.

• Attend mandatory training sessions to stay updated on product or company policy changes

• Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.

• Input data into the company computer platform to keep each customer record updated.

5 Working Days (Sat-Sun Off)

Salary: ₹15,000 to - ₹30,000.00 /month

Location: Majura Gate, SURAT

Call: +91 8511539085

Website: - www.votiko.com

Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Other Details
Total Vacancies
Job Type
Full Time
Contact Person
Company Address
International Trade Center Building, C-108 1st, Ring Rd, Majura Gate, Surat, Gujarat 395002
Last Date

Fresherslive.com has taken maximum steps to ensure that the job posting is genuine. This Job posting was made by the company/recruiter directly and exclusively on Fresherslive.com. If the recruiter is charging any Fees from the job seekers, please write to us at admin@fresherslive.com / selvin@fresherslive.com.

FreshersLive - No.1 Job site in India. Here you can find latest 2019 government as well as private job recruitment notifications for different posts vacancies in India. Get top company jobs for both fresher and experienced. Job Seekers can get useful interview tips, resume services & interview Question and answer. Practice online test free which is helpful for interview preparation. Register with us to get latest employment news/rojgar samachar notifications. Also get latest free govt and other sarkari naukri job alerts daily through E-mail.