Votiko Solutions Private limited is hiring Customer Support Executive!!!

Last Updated: Feb 17, 2021 15:22 IST

JOB DETAILS

Company Name
Votiko Solutions Private limited
Designation
Customer Support Executive
Education
Any Graduate, Any Post Graduate
Location
Gujarat
Experience
Fresher - 2 years
Salary
Rs.13000 - Rs.35000 (Per Month)

Job Profile

Hurry UP!! We are Hiring for US Voice Process- CSE


A customer support representative’s primary objective is to understand the customer’s problem and troubleshoot it with an optimal and effective solution.

Customer support processes focus on short-term customer goals and do not directly impact revenue and other long term objectives. Some highlights of their functions are:

•A customer support team’s underlying focus is on problem solving in the short term.

•Support roles generally fall under conflict resolution, responding to tickets, answering phone calls from struggling customers, and responding to all customer concerns.

•Customer support is measured by factors like speed and quality of help received.

•Some of the most important support metrics include average response time, first call resolution, customer satisfaction rating and net promoter score.

A customer success representative’s primary focus is to empower customers to succeed with your product or service in the long term.

Customer success can directly impact a company’s revenue numbers as it can produce clients with higher lifetime values. The key features of customer success reps are:

•Success teams are focused on helping customers achieve greater value and are genuinely seeking to improve their business.

•They generate more downstream impacts such as bigger returns on investment, more reselling, better retention, and higher order values.

•Customer success teams should target their efforts on the account level, taking an almost account-based marketing approach to customer success.

•Key performance indicators of customer success teams are lifetime value, upsell and cross-sell rate, customer churn, net promoter score.

Benefits

•Incentives on target Achievement

•5 Working Days (Sat-Sun Off)

•Salary: ₹13,000 to - ₹35,000.00 /month

If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to [email protected]

OTHER DETAILS

Total Vacancies
20
Job Type
work from home
Contact Person
KAJAL
Company Address
International Trade Center Building, C-108 1st, Ring Rd, Majura Gate, Surat, Gujarat 395002
Last Date
2021-03-19
Alert : FreshersLIVE Employees will not call any candidates towards Job Offer or Job assistance. FreshersLIVE will never charge any candidates for Jobs. Please be aware of fraudulent calls or emails. Please write to [email protected] for any assistance.

-- JOB EXPIRED --

Similar Jobs

Company NameJob TitleEligibilityLast Date
Votiko Solutions Private limited Customer Support Executive Any Graduate, Any Post Graduate 28-02-2021
Votiko Solutions Private limited Customer Support Executive Any Graduate, Any Post Graduate 03-03-2021
Votiko Solutions Private limited Customer Support Executive Any Graduate, Any Post Graduate 04-03-2021
Votiko Solutions Private limited Customer Support Executive Any Graduate, Any Post Graduate 05-03-2021
Votiko Solutions Private limited Customer Support Executive Any Graduate, Any Post Graduate 07-03-2021
Votiko Solutions Private limited Customer Support Executive Any Graduate, Any Post Graduate 08-03-2021
Votiko Solutions Private limited Customer Support Executive Any Graduate, Any Post Graduate 10-03-2021
Votiko Solutions Private limited Customer Support Executive Any Graduate, Any Post Graduate 11-03-2021
Votiko Solutions Private limited Customer Support Executive Any Graduate, Any Post Graduate 12-03-2021
Votiko Solutions Private limited Customer Support Executive Any Graduate, Any Post Graduate 13-03-2021
Votiko Solutions Private limited Customer Support Executive Any Graduate, Any Post Graduate 14-03-2021
Votiko Solutions Private limited Customer Support Executive Any Graduate, Any Post Graduate 18-03-2021
Votiko Solutions Private limited Customer Support Executive Any Graduate, Any Post Graduate 20-03-2021
Votiko Solutions Private limited Customer Support Executive Any Graduate, Any Post Graduate 22-03-2021
Votiko Solutions Private limited Customer Support Executive Any Graduate, Any Post Graduate 25-03-2021
Innobits Solutions Pvt Ltd Customer Support Executive, Customer Care Agent, Customer Care Associate Any Graduate 06-03-2021
Votiko Solutions Private limited Customer Support Executive Any Graduate, Any Post Graduate 26-03-2021
Votiko Solutions Private limited Customer Support Executive Any Graduate, Any Post Graduate 27-03-2021
Votiko Solutions Private limited Customer Support Executive Any Graduate, Any Post Graduate 28-03-2021
Votiko Solutions Private limited Customer Support Executive Any Graduate, Any Post Graduate 01-04-2021

Fresherslive.com has taken maximum steps to ensure that the job posting is genuine. This Job posting was made by the company/recruiter directly and exclusively on Fresherslive.com. If the recruiter is charging any Fees from the job seekers, please write to us at [email protected] / [email protected].