Votiko Solutions Private limited is hiring Customer Support Executive!!!

Last Updated: Feb 18, 2021 16:08 IST

JOB DETAILS

Company Name
Votiko Solutions Private limited
Designation
Customer Support Executive
Education
Any Graduate, Any Post Graduate
Location
Gujarat
Experience
Fresher - 2 years
Salary
Rs.13000 - Rs.35000 (Per Month)

Job Profile

Apply To get a Job! International Voice Process – Votiko @ Surat


He/she is responsible for providing customer support on any issues within the organization – this could be by telephone, internet, or a face to face support.

They can also be referred to as the basic point of contact a customer makes with the organization and every firm depends on their expertise in variety of tasks, like project management and consulting.

The senior customer service executive’s job description entails ensuring the processing of orders, preparation of correspondence, and fulfillment of customer needs to ensure that the customer leaves satisfied.

More than any other staff of the organization, the individual performing this role is expected to be familiar and knowledgeable about the products and services offered by the company, and their benefits. This is because they will always have to give this information to countless number of customers on a daily basis.

He or she usually reports to the manager of the organization and is responsible for performing a variety of duties which can be termed complicated for the regular customer service staff.

He or she oversees the answering of phone calls from customers, whether it is for taking orders, resolving complaints, answering queries and providing information.

When a regular customer service personnel cannot handle or resolve any particular customer grievance, those cases are transferred to the senior executive for a more specialized approach.

It is in their role to see to it that every customer or client that steps into the organization is attended to in the most professional and polite way possible.

Benefits

•Incentives on target Achievement

•5 Working Days (Sat-Sun Off)

•Salary: ₹13,000 to - ₹35,000.00 /month

If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to [email protected]

OTHER DETAILS

Total Vacancies
20
Job Type
work from home
Contact Person
KAJAL
Company Address
International Trade Center Building, C-108 1st, Ring Rd, Majura Gate, Surat, Gujarat 395002
Last Date
2021-03-20
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