Votiko Solutions Private limited is hiring Customer Support Executive!!!

Last Updated: Mar 05, 2021 15:44 IST

JOB DETAILS

Company Name
Votiko Solutions Private limited
Designation
Customer Support Executive
Education
Any Graduate, Any Post Graduate
Location
Gujarat
Experience
Fresher - 2 years
Salary
Rs.12000 - Rs.15000 (Per Month)

Job Profile

Customer Care Executive (Immediate Joiners) for International bpo


Duties and Responsibilities

⦁Answering phones from customers professionally and responding to customer inquiries and complaints.

⦁Researching required information using available resources.

⦁Handling and resolving customer complaints regarding product sales to customer service problems.

⦁Providing customers with the organization’s service and product information.

⦁Processing forms, orders, and applications requested by the customers.

⦁Identifying, escalating priority issues and reporting to the high-level management.

⦁Routing inbound calls to the appropriate resources.

⦁Following up complicated customer calls where required.

⦁Completing call notes and call reports as necessary and updating them in the CRM.

⦁Obtaining and evaluating all relevant data to handle complaints and inquiries.

⦁Recording details of comments, inquiries, complaints, and actions taken.

⦁Managing administration, communicating and coordinating with internal departments.

⦁Other duties as assigned.

Benefits

⦁Incentives on target Achievement

⦁5 Working Days (Sat-Sun Off)

⦁Salary: ₹13,000 to - ₹35,000.00 /month

If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to [email protected]

OTHER DETAILS

Total Vacancies
20
Job Type
work from home
Contact Person
KAJAL
Company Address
International Trade Center Building, C-108 1st, Ring Rd, Majura Gate, Surat, Gujarat 395002
Last Date
2021-04-04
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-- JOB EXPIRED --

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