Votiko Solutions Private limited is hiring Customer Support Executive!!!

Last Updated: Mar 06, 2021 15:35 IST

JOB DETAILS

Company Name
Votiko Solutions Private limited
Designation
Customer Support Executive
Education
Any Graduate, Any Post Graduate
Location
Gujarat
Experience
Fresher - 2 years
Salary
Rs.13000 - Rs.35000 (Per Month)

Job Profile

US Sales BPO Call Center | Only Experienced | Surat


⦁Responsibilities

⦁Provide first level contact and convey resolutions to customer issues

⦁Properly escalate unresolved queries to the next level of support

⦁Track, route and redirect problems to correct resources

⦁Update customer data and produce activity reports

⦁Walk customers through problem solving process

⦁Follow up with customers, provide feedback and see problems through to resolution

⦁Utilize excellent customer service skills and exceed customers’ expectations

⦁Ensure proper recording, documentation and closure

⦁Recommended procedure modifications or improvements

⦁Preserve and grow your knowledge of help desk procedures, products and services

⦁Requirements

⦁Proven working experience in providing Help Desk support

⦁Proficiency in English

⦁Working knowledge of help desk software, databases and remote control

⦁Strong client-facing and communication skills

Benefits

⦁Incentives on target Achievement

⦁5 Working Days (Sat-Sun Off)

⦁Salary: ₹13,000 to - ₹35,000.00 /month

If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to [email protected]

OTHER DETAILS

Total Vacancies
20
Job Type
work from home
Contact Person
KAJAL
Company Address
International Trade Center Building, C-108 1st, Ring Rd, Majura Gate, Surat, Gujarat 395002
Last Date
2021-04-05
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-- JOB EXPIRED --

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