Votiko Solutions Private limited is hiring Customer Support Executive!!!

Last Updated: Mar 08, 2021 15:36 IST

JOB DETAILS

Company Name
Votiko Solutions Private limited
Designation
Customer Support Executive
Education
Any Graduate, Any Post Graduate
Location
Gujarat
Experience
Fresher - 2 years
Salary
Rs.13000 - Rs.35000 (Per Month)

Job Profile

Customer Care Executive/ BPO (Voice & Non Voice Process) job in Votiko


Maintain ownership of calls throughout the lifecycle of the caller’s request, including follow-ups with end-users and escalation team

Recommend improvements to systems and processes for improved organizational efficiency

Daily and Weekly Responsibilities

Memorize scripts for products and services, and keep handy for reference during calls

Build positive relationships by going above and beyond with customer service, ensuring all questions, cancellations and confirmations are addressed appropriately

Identify opportunities to drive sales and revenue with the company’s existing product suite, and seize opportunities to upsell services whenever possible

Meet daily personal/team qualitative and quantitative targets, and achieve all service, productivity and quality objectives

Create and maintain case management records of daily problems and remedial actions taken in a call center database

Leverage data and insights gathered in the call center to recommend and influence process-improvement opportunities.

Benefits

Incentives on target Achievement

5 Working Days (Sat-Sun Off)

Salary: ₹13,000 to - ₹35,000.00 /month

If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to [email protected]

OTHER DETAILS

Total Vacancies
20
Job Type
work from home
Contact Person
KAJAL
Company Address
International Trade Center Building, C-108 1st, Ring Rd, Majura Gate, Surat, Gujarat 395002
Last Date
2021-04-07
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