Votiko Solutions Private limited is hiring Customer Support Executive!!!

Last Updated: Apr 13, 2021 12:57 IST

JOB DETAILS

Company Name
Votiko Solutions Private limited
Designation
Customer Support Executive
Education
Any Graduate, Any Post Graduate
Location
Gujarat
Experience
Fresher - 1 years
Salary
Rs.13000 - Rs.35000 (Per Month)

Job Profile

HELP DESK OR Customer Services Executive (NIGHT Shift vacancy) in Surat.

Job functions:

• Open and maintain customer accounts by recording account information

• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

• Maintain financial accounts by processing customer adjustments

• Recommend potential products or services to management by collecting customer information and analyzing customer needs

• Prepare product or service reports by collecting and analyzing customer information

• Contribute to team effort by accomplishing related results as needed

• Manage large amounts of incoming calls

• Generate sales leads

• Identify and assess customers' needs to achieve satisfaction

• Build sustainable relationships of trust through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Meet personal/team sales targets and call handling quotas

• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

Benefits

• Incentives on target Achievement

• 5 Working Days (Sat-Sun Off)

• Salary: ₹13,000 to - ₹35,000.00 /month

If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to [email protected]

OTHER DETAILS

Total Vacancies
20
Job Type
work from home
Contact Person
KAJAL
Company Address
International Trade Center Building, C-108 1st, Ring Rd, Majura Gate, Surat, Gujarat 395002
Last Date
2021-05-13
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-- JOB EXPIRED --

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